Credit / Collections Specialist

Job Description

Job Description

Credit & Collections Representative – LHH

• ???? Location : 100% Onsite in Minneapolis, MN
• ???? Pay : $50,000–$65,000 annually

The Credit & Collections Representative plays a key role in managing customer credit accounts and collecting outstanding balances. This position requires strong attention to detail, excellent communication skills, and the ability to maintain positive customer relationships while ensuring timely payments. The ideal candidate will have experience in credit review and collections processes.

Responsibilities

Contact customers via phone and email to collect outstanding balances and negotiate payment arrangements.

Review and analyze new customer credit applications, including trade references and credit reports.

Establish and maintain appropriate credit limits based on company guidelines.

Process and review COD applications and customer-requested lien releases.

Monitor aging reports and proactively follow up on overdue accounts.

Escalate unresolved issues and recommend accounts for third-party collections or write-off when necessary.

Ensure compliance with FDCPA and all applicable laws.

Maintain accurate records of communications and transactions in financial systems.

Collaborate with accounting to reconcile accounts and ensure accurate billing.

Provide excellent customer service by addressing concerns and offering solutions related to accounts.

Skills & Qualifications

Proficiency in accounts receivable management and collections.

Strong phone etiquette and professional communication skills.

Familiarity with financial software and basic accounting principles.

Ability to perform account analysis and reconciliation accurately.

Strong negotiation skills and knowledge of credit reports and compliance laws.

Preferred Attributes

Experience in B2B collections and high-volume cash application environments.

Familiarity with credit analysis and financial reporting.

Bilingual skills (if applicable).

Benefits : Medical, dental, vision, life insurance, short-term disability, voluntary benefits, EAP program, commuter benefits, and 401(k). Paid leave may include sick leave, holiday pay, and other leave as required by law.Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Pay Details : $50,000.00 to $65,000.00 per year

Search managed by : Breanna Hall

Equal Opportunity Employer / Veterans / Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.