Talent.com
Sleep Coach (Call Center Agent)

Sleep Coach (Call Center Agent)

WellSkyPortland, OR, US
21 hours ago
Job type
  • Full-time
Job description

Sleep Coach

The Sleep Coach is responsible for conducting outbound calls to patients to facilitate CPAP supply reorders. The scope of this job includes actively promoting and selling CPAP equipment while ensuring compliance, satisfaction, and retention through effective outreach and relationship building. We are looking for ambitious, highly motivated individuals who want to be a part of a fast-paced, rapidly growing organization. Applicants must be customer-focused, have the ability to multi-task, and possess exceptional time management and phone skills. If you're interested in joining our team, please see additional details below and apply today!

Hours & Location :

  • This is a remote, full-time position. Candidates must be able to work 40+ hours per week.
  • Candidates must reside in one of the following states : Georgia, Alabama or Tennessee.
  • For all offered candidates, the necessary equipment will be shipped to your home before your start date.

Pay :

  • As a Sleep Coach, you'll start at $13 per hour.
  • After 90 days of successful performance, your rate will increase to $15 per hour, and after one year, it will rise to $16 per hour.
  • Key Responsibilities :

  • Contact assigned patients quarterly to facilitate CPAP supply reorders with the goal of achieving a 50% reorder rate while ensuring patients' continued compliance and satisfaction.
  • Promote the sale of replacement masks, cushions, seals, and filters with a target of achieving 80% of orders to include a mask and 75% to include seals.
  • Utilize effective outreach strategies to assess patient usage and satisfaction with their equipment thus maximizing patient engagement in the S3 program.
  • Verify and update patient records, including insurance details, to ensure accurate and up-to-date information.
  • Maintain professionalism and efficiency in all patient interactions, including promptly returning voicemails within two hours, adhering to high standards of phone etiquette, and fostering positive patient relationships.
  • Efficiently navigate the platform to process orders according to client-specific procedures.
  • Perform other job duties as assigned.
  • Required Qualifications :

  • GED or High School Diploma
  • Job Expectations :

  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time
  • WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

    WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

    Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky :

  • Excellent medical, dental, and vision benefits
  • Mental health benefits through TelaDoc
  • Prescription drug coverage
  • Generous paid time off
  • 100% vested 401(K) retirement plans
  • Create a job alert for this search

    Call Center Agent • Portland, OR, US

    Related jobs
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,545 to $1,862 per week in Aurora, OR

    Travel Speech Language Pathologist (SLP) - $1,545 to $1,862 per week in Aurora, OR

    AlliedTravelCareersAurora, OR, US
    Full-time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified Speech Language Pathologist (SLP) in Aurora, Oregon, 97002!. Travel Speech Language Pathologist.Fusion Medical Staffin...Show moreLast updated: 20 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,940 per week in Longview, WA

    Travel Speech Language Pathologist (SLP) - $1,940 per week in Longview, WA

    AlliedTravelCareersLongview, WA, US
    Full-time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Speech Language Pathologist (SLP) in Longview, Washington, 98632!. Client in WA seeking Speech Language Pathologist : LTC / SN...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Sleep Coach (Call Center Agent)

    Bilingual Sleep Coach (Call Center Agent)

    WellSkyPortland, OR, US
    Full-time
    The Bilingual Sleep Coach is responsible for conducting outbound calls to patients to facilitate CPAP supply reorders.The scope of this job includes actively promoting and selling CPAP equipment wh...Show moreLast updated: 3 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,853 to $1,910 per week in Longview, WA

    Travel Speech Language Pathologist (SLP) - $1,853 to $1,910 per week in Longview, WA

    AlliedTravelCareersLongview, WA, US
    Full-time
    AlliedTravelCareers is working with Pioneer Healthcare Services to find a qualified Speech Language Pathologist (SLP) in Longview, Washington, 98632!. If you're interested in making a significant im...Show moreLast updated: 5 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,692 per week in Saint Helens, OR

    Travel Speech Language Pathologist (SLP) - $1,692 per week in Saint Helens, OR

    AlliedTravelCareersSaint Helens, OR, US
    Full-time
    AlliedTravelCareers is working with Skyline Med Staff to find a qualified Speech Language Pathologist (SLP) in Saint Helens, Oregon, 97051!. Join the Top- Rated Travel Healthcare Team! Skyline Med ...Show moreLast updated: 11 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,977 to $2,382 per week in Grants Pass, OR

    Travel Speech Language Pathologist (SLP) - $1,977 to $2,382 per week in Grants Pass, OR

    AlliedTravelCareersPortland, Oregon, US
    Full-time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified Speech Language Pathologist (SLP) in Grants Pass, Oregon, 97526!. Travel Speech Language Pathologist.Facility in Grant...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,521 to $1,832 per week in Saint Helens, OR

    Travel Speech Language Pathologist (SLP) - $1,521 to $1,832 per week in Saint Helens, OR

    AlliedTravelCareersSaint Helens, OR, US
    Full-time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified Speech Language Pathologist (SLP) in Saint Helens, Oregon, 97051!. Travel Speech Language Pathologist.Facility in Sain...Show moreLast updated: 11 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $2,199 per week in Grants Pass, OR

    Travel Speech Language Pathologist (SLP) - $2,199 per week in Grants Pass, OR

    AlliedTravelCareersPortland, Oregon, US
    Full-time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Speech Language Pathologist (SLP) in Grants Pass, Oregon, 97526!. Centra Healthcare Solutions is seeking an experi...Show moreLast updated: 29 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,820 to $3,413 per week in Saint Helens, OR

    Travel Speech Language Pathologist (SLP) - $1,820 to $3,413 per week in Saint Helens, OR

    AlliedTravelCareersPortland, Oregon, US
    Full-time
    AlliedTravelCareers is working with CompHealth to find a qualified Speech Language Pathologist (SLP) in Saint Helens, Oregon, 97051!. CompHealth services are always free to you.Let us do the heavy l...Show moreLast updated: 24 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,820 to $3,413 per week in Brush Prairie, WA

    Travel Speech Language Pathologist (SLP) - $1,820 to $3,413 per week in Brush Prairie, WA

    AlliedTravelCareersBrush Prairie, WA, US
    Full-time
    AlliedTravelCareers is working with CompHealth to find a qualified Speech Language Pathologist (SLP) in Brush Prairie, Washington, 98606!. CompHealth services are always free to you.Let us do the he...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,733 per week in Saint Helens, OR

    Travel Speech Language Pathologist (SLP) - $1,733 per week in Saint Helens, OR

    AlliedTravelCareersSaint Helens, OR, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Speech Language Pathologist (SLP) in Saint Helens, Oregon, 97051!. Travel Rehab : Speech Language Pathology Saint Helens.Lo...Show moreLast updated: 11 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $2,368 per week in Grants Pass, OR

    Travel Speech Language Pathologist (SLP) - $2,368 per week in Grants Pass, OR

    AlliedTravelCareersPortland, Oregon, US
    Full-time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Speech Language Pathologist (SLP) in Grants Pass, Oregon, 97526!. Centra Healthcare Solutions is seeking an experi...Show moreLast updated: 29 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,820 to $3,413 per week in Longview, WA

    Travel Speech Language Pathologist (SLP) - $1,820 to $3,413 per week in Longview, WA

    AlliedTravelCareersLongview, WA, US
    Full-time
    AlliedTravelCareers is working with CompHealth to find a qualified Speech Language Pathologist (SLP) in Longview, Washington, 98632!. CompHealth exists to make the locums process easier.Not only wil...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,663 per week in Longview, WA

    Travel Speech Language Pathologist (SLP) - $1,663 per week in Longview, WA

    AlliedTravelCareersLongview, WA, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Speech Language Pathologist (SLP) in Longview, Washington, 98632!. Travel Rehab : Speech Language Pathology Longview.Shift ...Show moreLast updated: 27 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,542 per week in Longview, WA

    Travel Speech Language Pathologist (SLP) - $1,542 per week in Longview, WA

    AlliedTravelCareersLongview, WA, US
    Full-time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Speech Language Pathologist (SLP) in Longview, Washington, 98632!. Centra Healthcare Solutions is seeking an exper...Show moreLast updated: 19 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,940 per week in Saint Helens, OR

    Travel Speech Language Pathologist (SLP) - $1,940 per week in Saint Helens, OR

    AlliedTravelCareersSaint Helens, OR, US
    Full-time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Speech Language Pathologist (SLP) in Saint Helens, Oregon, 97051!. Client in OR seeking Speech Language Pathologist : LTC / SN...Show moreLast updated: 11 days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $2,106 per week in Grants Pass, OR

    Travel Speech Language Pathologist (SLP) - $2,106 per week in Grants Pass, OR

    AlliedTravelCareersPortland, Oregon, US
    Full-time
    AlliedTravelCareers is working with Coast Medical Service to find a qualified Speech Language Pathologist (SLP) in Grants Pass, Oregon, 97526!. Coast Medical Service is a nationwide travel nursing &...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Speech Language Pathologist (SLP) - $1,848 to $1,905 per week in St. Helens, OR

    Travel Speech Language Pathologist (SLP) - $1,848 to $1,905 per week in St. Helens, OR

    AlliedTravelCareersSt. Helens, OR, US
    Full-time
    AlliedTravelCareers is working with Pioneer Healthcare Services to find a qualified Speech Language Pathologist (SLP) in St. If you're interested in making a significant impact as a.Speech Language ...Show moreLast updated: 11 days ago