Title Assistant

Job Description

Job Description

Flying S Title & Escrow is a subsidiary of Title Financial Corporation. We seek a Title Assistant  to join our team in Helena, MT . TFC is a family-owned company providing Title and Escrow Services since 1905. We pride ourselves on taking great people and growing and developing them with employees who have spent their entire careers with us!

If you want to work for a company where Everyone Counts, is committed to doing the Right Thing, takes the Smart Risk, believes Attitude is Everything, and Everyone has the Opportunity to Make a Difference, then keep reading.

The ideal team member :

• Has a passion for working with people, is customer service oriented, and takes pride in giving a great first impression in person or on the phone.
• Enjoys a fast-paced environment.
• Strong verbal and written communication skills.
• Is very organized with attention to detail, has problem-solving skills, and the ability to meet deadlines.
• Can prioritize tasks and notify others when assistance is needed.
• Proficient computer skills, including Google or Microsoft Office Suite or related software, and has the ability to learn new programs quickly.
• At least one year of experience in customer service or a related field is required.
• Previous experience in an office, Title, Escrow, or Banking is a plus!

About the position

The Title Assistant is responsible for assisting the title staff by performing general support tasks to maintain departmental efficiency. This position is responsible for promptly answering incoming calls and transferring callers to the requested party. When visitors and callers are uncertain about whom to contact, this position gathers information to determine how to assist them.   The Title Assistant requires good   interpersonal and verbal communication skills.

Under supervision, the position gathers documents and processes paperwork required for all payoffs, liens, and clearing title for routine escrow transactions. The Title Assistant communicates with various types of lenders, realtors, attorneys,   customers, etc., in order to facilitate information gathering.

This position reports to the President and County Manager.

Job Duties Include :

Education and Experience :

Must be at least 18 years of age.

Must have a valid driver’s license and have the ability to pass an MVR and background check.

High school diploma or equivalent.

Physical Requirements :

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 50 pounds at times.

We offer :

Competitive benefits plan including paid medical, dental, and vision for company employees with a contribution toward a spouse or dependent coverage. In addition, we offer a 401(k) with a competitive discretionary match, discount on closing fees, advance paycheck access, and voluntary benefits, including accident, hospital, and pet insurance plans!  New employees accrue up to three weeks of Flexible Time Off and are eligible for 11 paid holidays from day one of employment.  We offer volunteer time off to give back to our local communities. We also offer a company-provided employee assistance program, Short Term Disability, Basic Life Insurance, and a wellness program at no cost to employees.

Flying S Title & Escrow is an equal opportunity employer. Applicants offered a position must be able to pass a pre-employment background and MVR check.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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