Job Description
Job Description
Company Overview
We are partnering with a leading integrator in the audio, video, and networking space, known for delivering innovative home automation and AV solutions. Their commitment to quality, customer service, and a supportive work environment sets them apart in the industry.
Why Join Us?
This integrator is more than the projects they undertake; they are defined by how they approach their work. Guided by core values, Experiential, Innovation, Integrity, Prescience, Transcendence, and Team Collaboration, their culture fosters professional growth, teamwork, and a commitment to exceeding expectations.
- Experiential : Delivering exceptional, cutting-edge solutions that inspire clients and teams alike.
- Innovation : Staying at the forefront of technology by embracing creativity and pushing boundaries to enhance lives.
- Integrity : Upholding transparency, honesty, and accountability in every interaction.
- Prescience : Thinking ahead with proactive planning, effective communication, and adaptability.
- Transcendence : Committed to continuous improvement, setting new standards, and exceeding expectations.
- Team Collaboration : Valuing the unique perspectives and contributions of every team member to drive success together.
This is an opportunity to work with a team that prioritizes growth, innovation, and delivering transformative results. Join a company that values your skills, encourages professional development, and empowers you to make a lasting impact.
Job Overview
The Lead Technician will oversee high-end residential AV installations, providing leadership and mentorship to junior team members. The role includes troubleshooting, installing advanced systems, and occasional travel to assist other regions or international projects.
Responsibilities
Complete new project installations and day-to-day field service independently or as part of a teamTroubleshoot and install audio, video, and IP networking systems (Netgear, Meraki, Ruckus)Perform basic programming for control systems (e.g., Savant, Control4) and lighting (Lutron, Vantage)Coordinate with the Programming & IT (PIT) and Project Management (PM) teams.Maintain documentation and adhere to industry standardsTravel occasionally for up to a week at a time, with a per diem of $72 / day and 10% pay increase for out-of-town projectsQualifications
5+ years of experience in residential AV installationsProficiency in essential network troubleshooting and industry best practicesStrong client-facing communication and organizational skillsAbility to work independently and mentor junior techniciansWillingness to travel domestically or internationally (passport preferred)Employee Core Values
Responsible, flexible, and self-motivated.Eager to assist others while executing plans and maintaining documentation.Organized, detail-oriented, and committed to industry standards.Development Milestones
First 30 Days : Complete onboarding, training, and shadowing with senior staff.60-90 Days : Demonstrate installation and service proficiency under supervision.180 Days : Begin advanced CEDIA CIT / IST training; take on leadership roles in projects.1 Year : Complete CEDIA CIT / IST certification and demonstrate comprehensive technical proficiency.Benefits
Health, dental, and vision insurancePaid training and certifications after six monthsPTO and paid holidaysCompensation
Hourly Rate $33-40 Based on Experience + 10% pay increase for travel
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