Assistant Manager

Assistant Manager Position at Freddy's

Join the leadership team at Freddy's! As an assistant manager, you'll be a vital leader in a fun, fast-paced environment that prides itself on genuine hospitality and teamwork. Working closely with the general manager and the rest of the team, you'll help shape the strategic vision of our restaurant, motivate and develop staff, and ensure that every guest experience reflects our standards of quality and service. If you're passionate about coaching people, driving business results and making a difference every day, we'd love for you to bring your energy and expertise to Freddy's.

Uphold Freddy's standards of hospitality, quality and cleanliness and teach them to the team

Lead by example, be vocal and prepared, and demonstrate strong time-management skills

Show a willingness to learn and accept coaching and constructive criticism

Practice situational management, expect the unexpected and correct operational mistakes with guest satisfaction as the goal

Spend most of your time on the restaurant floor rather than the office, maintaining a sense of urgency and intensity

Assess team performance, coach and develop team members and build a positive culture

Control labor and food costs, reduce waste and improve efficiency

Maintain cleanliness and maintenance of the facility and equipment

Build relationships with guests and handle guest issues with a hospitality-first mindset

Manage vendor relationships, product ordering and inventory appropriate to sales volume

Utilize management tools such as spreadsheets, schedules, financial reports (P&L), pars and inventory levels to drive profitability and growth

Hire, train and motivate staff, coordinate schedules and perform performance analysis to identify opportunities for growth

At least 1 year of experience as a shift lead or manager in a full-service, casual dining or quick-service restaurant

Demonstrated ability to deliver exceptional guest service and develop people

Experience reading financial statements, sales or activity reports to measure productivity and goal achievement

Proficiency with desktop software and spreadsheets; experience with labor management and P&Ls is a plus

Strong attention to detail and quality standards while managing time and priorities efficiently

Ability to communicate effectively with guests and team members

A dynamic personality and passion for serving high-quality food with a smile

Always focused on profits, sales growth and team development

Availability to work a variety of hours (days, nights and weekends) within the local metro area

Ability to stand or walk for up to a 10-hour shift and lift up to 40 lbs

Willingness to bend, stoop and occasionally use a ladder

Competitive pay with bonus potential based on experience

Comprehensive health benefits, including medical, dental and vision coverage

Paid time off accrual and meal allowance

Family-friendly hours and a culture centered on teamwork and hospitality

Paid training and clear advancement opportunities for those who demonstrate pride, service and attention to detail

If you're passionate about guest relations, employee development and business growth, and you thrive in a fun, fast-paced environment, Freddy's is the place for you. Help us continue to deliver great food and hospitality while growing your career!

Founded in 2002, Freddy's Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.