Learning Assistant II : Academic Test Proctor

Requisition Number : AS940P

Job Title :

Learning Assistant II : Academic Test Proctor

Pay Rate : $15.91 per hour

Position Type :

Part-time Variable Schedule

Position Summary :

Position Summary : The Learning Assistant II : Academic Testing Proctor supports the daily activities and strategic operations of the Testing Center by proctoring placement, course exams, and other internal and external assessments. Proctors provide high-quality customer service and play a key role in upholding exam integrity by working effectively within a diverse community of students, faculty, staff, visitors, and members of the greater Frederick community. Responsibilities include providing ongoing support to Testing Center leadership and staff by accomplishing tasks associated with daily operations of the Testing Center.

Essential Duties and Responsibilities : These duties are intended only as examples of the various types of job duties to be performed. The omission of the specific duties does not exclude them from the position if the work is a similar, related, or logical assignment to the position. The following are the functions essential to performing this job : 1. Administer and proctor tests, including placement, departmental make-up, online / hybrid, contracted / high stakes certification, and professionally proctored exams. 2. Communicate testing policies, procedures, protocols, and general College information to students, faculty, College staff and other community members. 3. Follow Testing Center policies, procedures, and protocols in order to maintain an assessment environment which is safe, secure, and compliant with internal / external testing audits and policies.4. Use student information systems and related technologies to query and enter student data. 5. Provide technology support and as needed troubleshooting during test administration. 6. Secure and maintain credentials necessary to administer specialized assessments as assigned. 7. Serve in a confidential capacity regarding classified student, instructor, and client information. 8. Complete clerical and other tasks associated with the daily operations of the Testing Center.

Required Minimum Qualifications :

1. High School Diploma 2. Two (2) years of work experience

Desired Qualifications :

1. Associate Degree or some college experience 2. Customer service work experience 3. Verbal and written communication skills 4. Basic troubleshooting IT skills and experience using workplace technologies 5. Ability to work effectively with a wide range of constituencies in a diverse community

Work Schedule :

Weekday morning, mid-day, evening and Saturday morning shifts available

Full / Part Time : Part Time

Special Instructions to Applicants :

All applications and required documents must be submitted online. Mail, e-mail, or fax submissions will not be accepted. Cover letters may be addressed to the Search Committee and should briefly address your qualifications as related to the requirements of this position.

Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. Frederick Community College, an equal opportunity employer, values engagement and belonging for students and staff and encourages members from historically under-represented groups to apply.

Non-Discrimination Statement :

Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.