Senior Customer Service Specialist

A company is looking for a Sr. Customer Service Specialist.

Key Responsibilities

Provide timely and accurate customer service through various channels

Meet quality and productivity standards for all transactions

Resolve customer issues using analysis and established policies

Required Qualifications

Customer service experience, preferably in a call center environment

High school diploma required; bachelor's degree preferred

Strong service orientation and professional attitude

Effective analytical and decision-making skills

Working knowledge of computer systems, including Microsoft Office