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IT Infrastructure & Microsoft 365 Systems Specialist

IT Infrastructure & Microsoft 365 Systems Specialist

TCWGlobalHouston, TX, United States
12 hours ago
Job type
  • Full-time
  • Permanent
  • Temporary
Job description

Job Title : IT Infrastructure & Microsoft 365 Systems Specialist

Location : Houston, Texas (Remote)

Pay : $55-$63 / hr (Weekly pay)

Duration : 3-month contract (Excellent potential for extension or permanent hire)

Schedule : Full-time, Monday-Friday (flexible start times; must attend meetings in CST)

Our client is a privately owned global real estate investment, development and management firm, founded in 1957, with a presence in 395 cities in 30 countries and $95.70 billion of investment assets under Management.

Overview

We're seeking a proactive and versatile IT Infrastructure & Microsoft 365 Systems Specialist to support and optimize our Microsoft-based environment. This role requires strong hands-on experience across Microsoft 365, Entra ID (formerly Azure AD), DNS, and on-premises Windows Server infrastructure. You'll be responsible for maintaining system reliability, security, and efficiency while collaborating closely with IT and business teams to ensure seamless daily operations.

Key Responsibilities

Microsoft 365 Administration

  • Manage Exchange Online, SharePoint, Teams, OneDrive, and user licensing.
  • Troubleshoot mail flow, Teams integration, and collaboration issues.
  • Implement and monitor security and compliance policies (MFA, DLP, retention).
  • Support end-user onboarding and maintain technical documentation.

Entra ID (formerly Azure AD)

  • Manage users, groups, and conditional access policies.
  • Configure SSO and federation for SaaS applications.
  • Monitor and remediate security alerts, login anomalies, and identity risks.
  • DNS & Domain Management

  • Configure and maintain DNS records (A, CNAME, MX, TXT, SRV).
  • Support domain migrations and name resolution troubleshooting.
  • Collaborate with network and security teams for DNS or certificate updates.
  • Windows Server & On-Prem Support

  • Maintain Windows Server roles (AD DS, DHCP, file / print services).
  • Apply updates, monitor server performance, and handle incident response.
  • Support virtualization environments (Hyper-V, VMware).
  • Assist with endpoint management and system patching.
  • Backup & Disaster Recovery (Veeam)

  • Configure, monitor, and test Veeam backup jobs and restore processes.
  • Verify backup integrity and ensure compliance with retention policies.
  • Additional Duties

  • Maintain IT documentation and standard operating procedures (SOPs).
  • Manage and resolve tickets through an ITSM or ticketing platform.
  • Support cross-functional IT projects and infrastructure improvements.
  • Use Visio to document architecture diagrams and workflow processes.
  • Qualifications

  • 5-10 years of experience in IT infrastructure and Microsoft 365 systems administration.
  • Must have experience working for a large / global company with 800+ employees.
  • Strong knowledge of Microsoft 365 ecosystem and Windows Server environments.
  • Proficiency with Entra ID ( now called Azure AD) and identity management.
  • Requires strong DNS management and configuration experience .
  • Experience creating and maintaining documentation for DNS and IT processes.
  • Must have experience working remotely - ability to respond promptly to Teams chats and emails within 30 minutes or less.
  • Able to work with minimal supervision while maintaining reliability and accountability for daily tasks.
  • Experience using Visio to create and clearly explain architecture diagrams and workflows.
  • Hands-on experience with backup and disaster recovery (Veeam preferred).
  • Familiarity with virtualization technologies (Hyper-V, VMware).
  • Excellent communication, troubleshooting, and documentation skills.
  • Strong organizational skills with the ability to work independently in a remote, fast-paced environment.
  • Bonus Skills

  • Microsoft 365 Certified : Modern Desktop Administrator Associate
  • Microsoft Certified : Azure Administrator Associate
  • CompTIA Network+ or Security+
  • TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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