Talent.com
Silencer Technical Product Specialist
Silencer Technical Product SpecialistSilencer Central • Sioux Falls, SD, US
Silencer Technical Product Specialist

Silencer Technical Product Specialist

Silencer Central • Sioux Falls, SD, US
19 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join one of the fastest growing companies in America, recently recognized, for the third year in a row, as an Inc. 5000 award-winning company. Silencer Central is passionate about the compliancy, knowledge and community education in firearm sound suppression and making silencer buying simple since 2005. Apply today!

Shift : Monday – Friday, core hours vary between 8 : 00 am to 6 : 00 pm, and 1 rotating Saturday per month, with 1 weekday off during the week, T,W,Th.

Job Summary :

At Silencer Central, we believe in being customer-oriented, getting stuff done, and expecting excellence in everything we do. These core values drive the work and passion of our team members, and they unite our business and customers. The Technical Product Specialist (TPS) is a customer-focused role that blends technical expertise with needs-based sales. TPS team members engage with customers primarily over the phone, but also in person when needed, to guide product decisions, answer technical and product support inquiries, and recommend suppressors, accessories, and services that best fit their needs. This role emphasizes consultative selling—helping customers make confident purchase decisions while building trust through knowledge, clear communication, and outstanding service.

If you have a strong sales and technical aptitude, a passion for firearms, and a dedication to providing exceptional customer service, we'd love to have you on our team.

Job Responsibilities & Essential Functions :

  • Customer Engagement through Sales and Service :

Take inbound sales and technical calls, actively listening to understand customer needs.

  • Provide tailored product recommendations that solve customer problems and align with their intended use.
  • Guide customers through suppressor selection, accessories, and services with a consultative, needs-based approach.
  • Meet or exceed sales targets while maintaining a customer-first mindset.
  • Identify cross-sell and upsell opportunities that enhance customer experience and satisfaction.
  • Technical Product Support
  • Provide expert advice on suppressor specifications, compatibility, and performance.

  • Support customers with technical aspects of installation, use, and maintenance.
  • Communicate complex technical information clearly and confidently, positioning Silencer Central as the trusted expert.
  • Address Barrel Threading Inquiries :
  • Answer questions related to barrel threading services, including compatibility and technical specifications.

  • Offer guidance on barrel threading options based on customer firearm specifications and needs.
  • Coordinate with the barrel threading service team to ensure accurate and timely service.
  • Process Warranty Claims :
  • Manage and process warranty claims, ensuring a smooth experience for the customer.

  • Evaluate warranty issues to determine eligibility and appropriate resolution.
  • Work with the warranty service team to facilitate repairs, replacements, or other solutions.
  • Product knowledge and Collaboration :
  • Stay up to date on Silencer Central’s product lineup and industry advancements.

  • Share customer feedback with product development teams to improve offerings.
  • Collaborate with peers to ensure consistent communication and support.

    Job Requirements & Qualifications :

  • Education and Experience :
  • High school diploma or equivalent required (technical degree / certification preferred); 2+ years in a sales role, preferably within the firearms industry, with proven ability to meet or exceed targets.

  • Technical Knowledge :
  • Strong knowledge of firearms, suppressors, and accessories required; barrel threading experience a plus. Proficient with ERP / CRM systems and technical and sales support tools.

  • Work Habits :
  • Consistent attendance, punctuality, and reliability; able to organize prioritize, and manage multiple priorities in a fast paced environment

  • Communication and collaboration :
  • Excellent interpersonal, written, and verbal communication skills; able to work independently while contributing to team, departmental, and corporate goals.

  • Problem Solving and Critical Thinking :
  • Strong attention to detail; able to use logic and reasoning to evaluate alternatives, make sound decisions, and identify improvements for self, team, and operations.

    Compensation and Benefits :

    Starting pay is $23.00 and will vary based on experience and relevant skills / knowledge. Silencer Central offers a competitive total compensation package that includes :

  • Profit Sharing and Incentive Bonus
  • PTO
  • Company Paid Holidays
  • Health insurance : Copayment Plus Plan or High Deductible Health Plan with HSA
  • Dental insurance
  • Vision insurance
  • LTD and STD insurance
  • Company Paid Life Insurance
  • EAP
  • Colonial Life
  • 401(k) with company match
  • Employee Discount Program
  • Free snacks and drinks
  • #hc197907

    Create a job alert for this search

    Technical Specialist • Sioux Falls, SD, US

    Related jobs
    Localization Producer

    Localization Producer

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Localization Producer.Key Responsibilities Manage end-to-end video localization workflow from transcription to final QA and delivery Track project timelines and schedu...Show more
    Last updated: 1 day ago • Promoted
    Technical Product Owner

    Technical Product Owner

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Technical Product Owner to support their Authorizations technology team.Key Responsibilities Represent business needs and ensure engineering teams understand product fu...Show more
    Last updated: 30+ days ago • Promoted
    Technical Sales Specialist

    Technical Sales Specialist

    Actalent • Sioux Falls, SD, US
    Full-time
    Are you ready to power up your career? We're looking for a.If you're passionate about electric motors, gearboxes, bearings, and power transmission productsand love helping customers find the perfec...Show more
    Last updated: 30+ days ago • Promoted
    Technical Product Manager

    Technical Product Manager

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Technical Product Manager (Enterprise) to design technical, service, and content solutions for its practice base. Key Responsibilities Partner with business owners to de...Show more
    Last updated: 30+ days ago • Promoted
    Product Design Control Specialist

    Product Design Control Specialist

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Product Design Control Specialist.Key Responsibilities Liaise between Product and Regulatory teams for all product DHF deliverables Drive timelines for product deliver...Show more
    Last updated: 2 days ago • Promoted
    Product Security Engineer

    Product Security Engineer

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Product Security Engineer to maintain and enhance its Product Security Program.Key Responsibilities Lead Product Security Vulnerability Management efforts and ensure ti...Show more
    Last updated: 30+ days ago • Promoted
    Lead Product Engineer

    Lead Product Engineer

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Lead Product Engineer.Key Responsibilities Design, develop, and deploy full-stack web applications using modern technologies Collaborate with product managers and desi...Show more
    Last updated: 1 day ago • Promoted
    Federal Solutions Product Manager

    Federal Solutions Product Manager

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Senior Product Manager for Federal Solutions.Key Responsibilities Lead product strategy, development, and launch of solutions for government agencies Collaborate with ...Show more
    Last updated: 18 hours ago • Promoted • New!
    Product Operations Specialist

    Product Operations Specialist

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Product Operations Specialist to support the implementation and operational maintenance of assigned products or service areas. Key Responsibilities Serve as the subject ...Show more
    Last updated: 30+ days ago • Promoted
    Furniture Assembler (Taskrabbit)

    Furniture Assembler (Taskrabbit)

    Taskrabbit • Hartford, SD, US
    Full-time
    Taskrabbit is looking for capable, self-motivated individuals to join our global network of independent service providers, who we call Taskers. In this role, you'll help clients assemble a wide ...Show more
    Last updated: 30+ days ago • Promoted
    Senior Technical Product Manager

    Senior Technical Product Manager

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Senior Staff Technical Product Manager - Enterprise Data.Key Responsibilities Own the design, strategy, and execution for enterprise data and GenAI platform capabilitie...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Technical Support Agent.Key Responsibilities Collaborate with business units and technical teams to clarify requests and track task progress Monitor system performance...Show more
    Last updated: 30+ days ago • Promoted
    Technical Project Owner

    Technical Project Owner

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Technical Project Owner to coordinate technology and systems projects across teams.Key Responsibilities Owns prioritization and execution of technical requests, alignin...Show more
    Last updated: 18 hours ago • Promoted • New!
    Seasonal Tax Expert - Local

    Seasonal Tax Expert - Local

    Intuit • Madison, South Dakota
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show more
    Last updated: 1 day ago • Promoted
    Tax Expert

    Tax Expert

    Intuit • Madison, South Dakota
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show more
    Last updated: 1 day ago • Promoted
    Product Development Specialist

    Product Development Specialist

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Product Development Specialist, In Office, Hybrid, Remote.Key Responsibilities : Monitor product performance by tracking KPIs, user feedback, and support trends Drive c...Show more
    Last updated: 30+ days ago • Promoted
    Senior Technical Consultant

    Senior Technical Consultant

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Technical Consultant, Countermeasures.Key Responsibilities Lead the development of the technical approach and solution design for a U. Refine technical proposal content,...Show more
    Last updated: 30+ days ago • Promoted
    Product Owner - DevSecOps

    Product Owner - DevSecOps

    VirtualVocations • Sioux Falls, South Dakota, United States
    Full-time
    A company is looking for a Product Owner - DevSecOps.Key Responsibilities Enhance daily product releases by understanding the current state of DevOps and utilizing various technologies Create YA...Show more
    Last updated: 1 day ago • Promoted