Client Success Manager

Client Success Manager for a Marketing Agency

When you apply, please make sure the subject line is : "I actually read the instructions"

Knwn Local (formerly A Impact Media) is on a mission to empower real estate professionals to own their market through media.

At Knwn Local, we don't just manage accounts we drive results. If you're exceptional at client success and align with our core values : Beyond Excellence, Extreme Ownership, Proactive Curiosity, and Mission Focused, we want to know you.

Role :

As a Client Success Manager at Knwn Local, you will own the success of up to 20 real estate professionals. This role places you as the strategic partner who ensures clients generate $10M-$100M in sales through their YouTube presence.

You'll develop content strategies, manage production teams, and drive measurable results. This requires someone who takes ownership, solves problems independently, and treats client success as personal success.

As a key representative of Knwn Local, you must embody our four core values through every client interaction and strategic decision.

This is a results-driven, not task-driven, roleyour goal is to make every client the recognized authority in their market.

As a key representative of the Knwn Local (formerly A Impact Media)brand, you must embody our four core values through your work :

• Beyond Excellence

We raise the bar, then we raise it again

Own the Outcome

Curious minds build better things

Small things build big things

Responsibilities :

Strategic Leadership & Client Success

Content Excellence & Production Management

Performance & Growth Optimization

Team & Resource Coordination

Results :

Requirements :

Experience & Expertise

Strategic & Analytical Skills

Leadership & Communication

Mindset & Values Alignment

Schedule :

Location :

Remote (Work from anywhere in the US)

Compensation :

Competitive salary commensurate with experience + performance bonuses tied to client retention and growth metrics

Benefits :

To Apply :

When you apply, please make sure the subject line is : I actually read the instructions

Please submit the following to : marketing@aimpactmedia.com

Initial client challenge and market position

We're looking for someone who formats their application with the same strategic excellence they'll bring to our clients. Remember, you'll be the strategic face of Knwn Local. Show us how you embody "Beyond Excellence" in everything you do.

All positions start with a 30-90 day paid trial to ensure mutual fit and allow you to demonstrate your ability to drive immediate client impact.

Why Knwn Local?

We run 50+ of real estate's top YouTube channels. Our clients close $10M-$1B sales annually, and we contribute $10-100M+ to their business. They dominate their markets because we made them famous.

Our podcast? One of the fastest growing in the industry.Our reputation? The agency top producers trust.Our results? Speak for themselves.

If you aren't KNWN, you'll never get hired. We fix that.

Ready to make real estate agents household names? Let's work.

Knwn Local Core Values

Our core values determine who succeeds here. The right person will live these values, not just read them.

Beyond Excellence

We raise the barthen we raise it again. Good enough is not good enough. We find joy in the pursuit of mastery and believe excellence is a moving target.

Extreme Ownership

Own the outcome. Take full responsibility for results. Say "I will" instead of "they should." Measure yourself by your clients' success.

Proactive Curiosity

Curious minds build better things. Question everything. Connect ideas others miss. Ask "What if?" and "Why not?" See challenges as opportunities to learn.

Mission Focused

Small things build big things. Align personal purpose with professional pursuit. Find fulfillment in the work itself. Believe that helping others succeed is the highest calling.

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