Description : *SUMMARY : Performs service on equipment including alarm systems, CCTV, IP CCTV, Access Control, Alarm, wireless and Card Access associated components for Service Accounts and Commercial customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. To perform this job successfully, the Commercial Installer II may be expected to perform some or all of the duties listed, and other duties as assigned.
- Acknowledge, implement and enforce all protection one Policies and Procedures.
- Submit accurate and timely documentation to your immediate supervisor (Billing, Reports, Data Entry Information, and Time Cards).
- Attend classroom and field training as required.
- Comply with Protection One's vehicle policy.
- Maintain good driving record.
- Maintain the appropriate Truck Stock Supplies / Tools / Equipment.
- Maintain the appropriate basic hand tools necessary to perform required duties.
- Perform New System service.
- Perform System Additions.
- Perform Customer Instruction on System Operation and Functionality.
- Perform System Testing and Signal Verification.
- Assist with troubleshooting and repair of advanced installations using test equipment and PC's.
- Ensure compliance with all local codes and manufacturer specifications.
- Ability to perform installation of concealed devices and wiring.
- Ability to read diagrams
- Must have working knowledge of equipment application, compatibility, mounting techniques, programming, and testing.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge
- Knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook), and Internet.
- Knowledge of Company policies, procedures, guidelines, and practices.
Skills
- Good customer service skills.
- Self-motivated and a professional attitude.
- Excellent communication and listening skills.
- Must possess good decision making skills, be very organized and detail oriented.
Abilities
- Ability to write routine reports and correspondence.
- Ability to use discretion and problem analysis.
- Ability to work effectively with others.
PHYSICAL DEMANDS
- While performing the duties of this job, the employee is frequently required to sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear.
- The employee is frequently required to stand and walk.
- The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds.
- Specific vision abilities required by this job include distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Top Skills Details : *
1. 1+ years of experience troubleshooting, programming, and servicing hardwired security equipment (CCTV, Access Control, Burglar Alarms, Fire Alarms) in commercial environments.
2. Excellent customer service skills. Must be able to interact with clients and maintain a positive attitude.
3. Must be willing to do the work of a technician such as pulling cable
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.