Director of Crisis Care

Description

Director of Crisis Care (Olympic - Suicide Prevention Counseling Center)

This is a hybrid position based in Century City, CA.

The pay range for this role is between $100,000-$120,000 annually.

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About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible.

Summary

As the Director of Crisis Care, you will oversee a growing department that includes the Suicide Prevention Counseling Center (SPCC), Disaster Care services, and future clinical programs as they are developed. You will build program infrastructure and shape crisis and disaster care operations. You will guide strategy, provide clinical and operational leadership, drive implementation, and partner closely with other agency leaders to develop sustainable, trauma-informed systems of care.

Primary Duties

Program Leadership

• Defines and implements the strategic vision, goals, and objectives of the Crisis & Disaster Care Department which includes Suicide Prevention Counseling Center services, Disaster Care services and any future clinical programs. Closely partners with other agency leaders to develop sustainable, trauma-informed systems of care.
• Co-develops and oversees implementation of established best practices for the care of those with (or at risk of) suicidal ideation, those who have attempted suicide, or those bereaving the loss of a loved one to suicide.
• Co-develops and oversees implementation of clinical best practices in the short- and long-term emotional recovery of those impacted by a natural or human-caused disaster, inclusive of mental health counseling, outreach, training, and community engagement for both those directly impacted and first responders.
• Builds and grows these services so they are effective clinically, operationally, and fiscally. Develops strong partnerships with agencies and key stakeholders in the community that could serve as referral sources and experts to grow the programs.
• Provides strong, mission-driven leadership to program staff ensuring high-quality client care and consistent achievement of performance goals outlined by grants, contracts, and agency standards.
• Builds a collaborative, effective team to achieve both immediate programmatic needs and long-term departmental growth.

Management Duties

Program Quality, Compliance and Reporting

Financial Duties

Position Requirements

Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

Core Values

Excellence : We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.

Diversity & Inclusion : We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.

Equity : We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society.

Well Being : We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.

Advocacy : We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all.

Community Engagement : We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

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Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.