Collections Specialist

Job Description

Job Description

We are seeking a detail-oriented and results-driven Collections Specialist to manage and resolve outstanding accounts receivable. The ideal candidate will be skilled in communicating with clients, maintaining positive relationships, and ensuring timely payment collection while upholding company policies and compliance standards.

This is a fully onsite position

Salary : $26-30 / hr

Responsibilities :

• Contact customers via phone, email, and written correspondence to follow up on overdue accounts.
• Negotiate payment arrangements, settlements, or payment plans in accordance with company guidelines.
• Maintain accurate and up-to-date records of collection activity in the system.
• Research and resolve payment discrepancies, billing issues, and disputes.
• Prepare regular reports on collection activities, outstanding balances, and payment trends.