Lot Auditor Durham, NC

Job Details

Chapel Hill NC - Chapel Hill NC

Full Time / Part Time

$17.00 - $18.00 Hourly

Mornings / Second Shift / Evening

Customer Service

Description

Job Title : Parking Lot Attendant / Lot Auditor

Department : Commercial Parking Operations

Directly reports to : Commercial Parking Manager

Schedule : Full Time / Part-Time

Status : Non-Exempt

Compensation : $13.00 - $18.00 per hour

(Rates can vary by market)

Position Summary

The Parking Lot Attendant helps ensure a smooth safe and organized parking experience for guests. This role includes directing traffic assisting customers monitoring the lot and keeping the area clean and secure. The ideal candidate is friendly detail-oriented and comfortable working outdoors in all weather conditions.

Primary Objective

To deliver great customer service while maintaining a safe clean and efficient parking environment. This includes helping guests enforcing parking policies and supporting overall lot operations.

Key Responsibilities

Ticketing & Payments : Issue tickets handle payments accurately and track money and paperwork responsibly.

Reporting & Documentation : Complete shift logs track tickets and revenue and document parking activity.

Administrative Support : Label keys record vehicle details and maintain organized records of parked cars.

Security & Compliance : Check the lot regularly report unsafe or suspicious activity and ensure vehicles are parked securely and according to policy.

Lot Maintenance : Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.

Customer Service : Help guests with payments and parking questions while maintaining a friendly helpful attitude.

Teamwork & Communication : Use radios appropriately stay in contact with the team and support a positive work environment.

Professionalism & Attendance : Arrive on time follow company policies and consistently maintain a professional appearance and attitude.

Additional Duties : Take on other tasks as needed to support operations including attending training sessions and adapting to scheduling needs.

Qualifications

Knowledge Skills and Abilities

Qualifications

To succeed in this role team members must be able to perform each essential duty effectively. Reasonable accommodations may be made for individuals with disabilities.

Education : High school diploma or GED required.

Experience : Customer service experience is preferred. A positive helpful attitude is a must.

Licenses & Background Requirements

A valid drivers license and reliable transportation are required.

Must maintain a clean motor vehicle record (no more than three moving violations in the past three years).

Must pass and maintain a clean background check.

No special certifications required.

Physical Demands & Work Environment

Ability to stand walk and lift up to 50 lbs. for long periods.

Comfortable working in both indoor and outdoor environments in all types of weather.

Must maintain a clean professional appearance and follow uniform and grooming standards.

Schedule flexibility is importantnights weekends and holidays may be required.

Team members may work in active parking facilities and must be alert to their surroundings including moving vehicles and changing weather conditions.

Customer Service & Communication

Strong communication skills including active listening and a polite professional tone.

Ability to handle guest interactions with care patience and attention to detail.

Team-oriented and able to collaborate with coworkers supervisors and clients.

Technology Use

Team members may need to use a personal cell phone for work-related communications or to access mobile apps.

Reimbursement will follow company policy when applicable.

About Parking Management Company (PMC)

PMC is a national leader in hospitality-based parking services headquartered in Nashville Tennessee. Our services include valet and self-parking management shuttle transportation event parking and bell / porter services.

We proudly serve hotels resorts residential communities healthcare facilities and event venues across the country. Known for our guest-first approach we work as an extension of the hospitality experiencecreating smooth welcoming service at every touchpoint.

Learn more at and

How to Apply

If this role sounds like a good fit for you wed love to hear from you! Apply today using our quick mobile-friendly application.

Ready to take the next step Click Apply Now and join the PMC family.

Pay Transparency :

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal state and local laws on compensation pay transparency and pay equity.

Additional Compensation and Benefits :

Health Benefits Medical vision and dental insurance

Supplemental Insurance Life insurance and critical illness

Bonus opportunities

Internal leadership development program

Paid time off

Paid training

Tuition assistance through Belleview University

Nationwide discounts through Perks at Work

Military friendly employer

Overtime :

All non-exempt positions will receive overtime pay (when applicable).

Employee at Will :

Employment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time for any reason with or without cause and with or without notice subject to applicable laws.

Fair Labor Standards Act (FLSA) :

This is a non-exempt position under the Fair Labor Standards Act (FLSA) and as such employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal state and local minimum wage and overtime laws and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location.

PMC is compliant with all state workmans compensation laws.

Employee Leave :

PMC is compliant with all state specific required and FMLA paid leave requirements such as sick leave state paid family leave etc.

Equal Employment Opportunity (EEO) Statement :

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin disability age or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance :

Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Key Skills

Auditing,Time Management,ICD-10,Accounting,Component evaluation,Workers' Compensation Law,SOX,Microsoft Excel,CPT Coding,Internal Audits,Medicare,Bookkeeping

Employment Type : Full-Time

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1

Hourly Salary Salary : 17 - 18