Sr. Digital Product Owner - Commerce

Job Description

Join the AutoZone Digital Team and help shape the future of digital commerce in the auto parts industry. We are looking for a Sr. Product Owner who is passionate about creating seamless customer experiences and driving business results. If you are a strategic thinker, problem solver, and team player with a strong background in eCommerce, we want to hear from you. Apply now and be a part of a dynamic and fast-paced team that is dedicated to delivering value to our customers.

In this role, you will be responsible for optimizing the conversion funnel for online cart and checkout. This team collaborates with cross-functional teams to enhance the order process lifecycle. The objective is to convert a customer's cart into an order that can be created, fulfilled, and serviced by downstream fulfillment services. We seek candidates who are curious, motivated to solve complex problems, and capable of thinking creatively to find solutions.

Responsibilities

• Optimize the online customer experience to ensure a smooth checkout process.
• Collaborate with partners to develop clear product requirements and use cases.
• Coordinate with the payments team to align back-end functions with UI design.
• Explore features and insights that affect the conversion funnel.
• Develop and maintain a product roadmap and backlog, aligning with customer-centric goals.
• Manage cross-functional delivery, leading both technical and non-technical tracks.
• Define success metrics and improvements. Measure and communicate product changes' impact to guide prioritization.
• Identify risks to initiative deliverables and timelines, ensuring successful product delivery and minimizing roadblocks.
• Stay updated on current technologies and eCommerce trends.
• Conduct customer research activities to understand consumer behavior and inform the product roadmap.
• Analyze usability, market research, competition, KPIs, trends, and technology to advocate for the customer and drive incremental sales growth.

Qualifications

About Us

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time) :

Additional Benefits for Full-Time AutoZoners :

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application :

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com / candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.