Luxury High Rise General Manager - The Infinity

About the Role

At Action Property Management , we're on a mission to help people love where they live — and that begins with exceptional leaders who bring integrity, passion, and service excellence to every community they manage. We are seeking an accomplished General Manager for The Infinity to oversee daily operations of a luxury high-rise residential community in San Francisco, ensuring a world-class experience for residents, board members, and team members alike.

Ideal Candidate Profile

The ideal candidate is a confident, service-oriented professional with experience managing luxury residential or hospitality environments . You are proactive, polished, and thrive in high-expectation settings where attention to detail and discretion matter. You lead with empathy and excellence, balancing operational efficiency with a genuine care for people.

Key Responsibilities

Oversee daily operations, financial management, and strategic planning for the community

Partner with the Board of Directors to execute the association's vision and uphold governing policies

Lead, mentor, and develop a diverse on-site team (front desk, maintenance, housekeeping, and management staff)

Ensure the property maintains the highest standards of appearance, safety, and resident satisfaction

Manage vendor contracts, capital improvement projects, and preventive maintenance programs

Foster positive resident and board relationships built on trust, transparency, and responsiveness

Uphold Action's values and commitment to an exceptional resident experience

Qualifications

Minimum 5 years of experience in HOA property management or hotel residences, preferably in a high-rise or luxury environment

Proven leadership experience managing multi-departmental teams

Strong financial and budget management skills

Exceptional communication and interpersonal skills

CMCA, AMS, or PCAM certification preferred or ability to obtain within 6 months of hire

Bachelor's degree in Business, Real Estate, or related field preferred

Why Join Action

Certified Great Place to Work 2025 and recognized by Newsweek as one of America's Greatest Midsize Workplaces

Collaborative culture built on respect, teamwork, and continuous improvement

Comprehensive benefits package including health, dental, vision, 401(k), and career growth opportunities

Competitive compensation + annual bonus

$240,000 - $250,000 a year

Base salary plus 10% annual bonus

Ready to lead with excellence?

Join Action Property Management and help us redefine luxury living through service, leadership, and heart.

We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Los Angeles San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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