Administrative Assistant- Parks and Recreataion

Job Title

The position is responsible for providing front-line customer service in person, by phone, and by email, assisting the public with information on programs, services, forms, procedures, and fees. Duties include processing registrations through the online enrollment system, verifying information, preparing daily enrollment and permit reports, distributing parking stickers, and resolving or referring customer inquiries and complaints. The role manages brochures and program materials to ensure accurate updates, maintains organized filing systems and records in compliance with retention guidelines, and tracks data in spreadsheets. Reporting to the Parks and Recreation Director and working closely with Town departments, this position requires strong organizational, administrative, and financial management skills, attention to detail, and the ability to multitask and collaborate effectively in a fast paced, customer-focused environment.

The skills and knowledge required for this position would generally be acquired with a high school diploma or its equivalent, secretarial or college courses preferred, or a business school diploma, and two years' work experience; must be familiar with computer software and have the ability to learn specific software related to the Town of Westport and assigned department.