Healthcare Practice Manager

Job Description

We're Hiring : Healthcare Practice Manager

We’re seeking a motivated and skilled Healthcare Practice Manager to lead the day-to-day operations of our primary care clinic. As a key leader, you’ll ensure streamlined workflows, outstanding patient care, and the highest levels of staff performance. You’ll play a critical role in creating a positive, efficient, and welcoming environment for both patients and team members.

Key Responsibilities

Staff Leadership & Development

Recruit, train, and retain top clinical and administrative talent.

Conduct performance reviews, identify growth opportunities, and implement development plans.

Foster a culture of collaboration, continuous improvement, and excellence.

Operational Excellence

Oversee daily clinic operations, ensuring efficient workflows and timely patient care.

Manage staff schedules and clinic attendance to ensure optimal coverage.

Ensure compliance with healthcare regulations, standards, and policies.

Exceptional Patient Experience

Address patient concerns with respect, urgency, and professionalism.

Advocate for patients to ensure their journey meets the highest standards of care.

Facility & Resource Management

Maintain inventory levels and ensure medical equipment is functioning properly.

Ensure the clinic environment is clean, safe, and conducive to quality care.

Financial Oversight

Analyze operational performance and identify areas for improvement.

Manage financial operations including intake, banking, and cost control.

Drive accountability for achieving financial and operational goals.

Growth & Business Development

Support growth initiatives through capacity planning and schedule optimization.

Build strong relationships with vendors and external partners.

Compliance & Safety

Uphold adherence to all healthcare laws, regulations, and safety protocols.

Implement strategies to maintain a safe and effective environment for staff and patients.

Requirements

Required Qualifications

Education & Credentials

Bachelor’s degree in Healthcare Administration, Business Management, Nursing, or related field required; Master’s degree preferred.

Current knowledge of healthcare regulations, compliance standards, and safety protocols.

Experience

3–5+ years of progressive leadership experience in healthcare, clinical operations, or medical practice management.

Proven track record in staff management, including recruiting, training, performance evaluation, and retention.

Experience overseeing clinic operations, patient flow, and scheduling.

Strong background in financial oversight, including budgeting and revenue management.

Demonstrated success in driving operational improvements and supporting growth initiatives.

Skills & Competencies

Strong leadership and team development skills with the ability to foster accountability.

Excellent problem-solving, decision-making, and organizational skills.

Ability to handle patient concerns with empathy, urgency, and professionalism.

Proficiency in healthcare software systems (Athena is a plus) and Microsoft Office Suite.

Strong communication and interpersonal skills for working effectively with staff, patients, and partners.

Knowledge of facility management and vendor relations.

Personal Attributes

Results-oriented with a focus on operational excellence and patient satisfaction.

Adaptable and resilient, able to thrive in a fast-paced clinical environment.

High ethical standards and commitment to compliance and patient safety.

Benefits

What We Offer?

Competitive Salary : Reflecting your expertise and leadership.

Comprehensive Benefits Package : Health, dental, vision, 401K, and more.

Growth Opportunities : Clear pathways for advancement and leadership development.

Professional Development : Access to training, certifications, and ongoing learning.

Collaborative Culture : Work within a team that values innovation, accountability, and exceptional care.

Requirements

3–5+ years of progressive leadership experience in a healthcare, clinical operations, or medical practice setting.