Job Description
Job Description
Reporting to the Operations Supervisor the MHE Operator is responsible for a variety of warehouse tasks using a Radio Frequency (RF) Scanner and various material handling equipment. Working as part of a team follows best practice processes to ensure customer service is efficient and provides accurate, good quality and on-time order fulfillment.
RESPONSIBILITIES
- The material handler plays an important role in achieving customer Key Performance Indicators (KPIs) which include productivity, accuracy and service level.
- Communicate and work with other team members to ensure proper movement of materials throughout the warehouse.
- Responsible for the handling of product for various operational processes including; receiving, order picking, shipping and inventory control.
- This role requires the use of material handling equipment and Radio Frequency (RF) technology.
- Execute all tasks following Standard Operating Procedures to ensure consistent work methods are used to achieve desired customer service levels.
- Completes material handling tasks as presented on the RF, scanning where possible avoiding manual keying.
- Participates in inventory activities including physical inventory counts and cycle counts.
- Moves empty pallets depositing them at the designated pallet holding location.
- Keeps the warehouse clean, orderly and free from obstructions with all debris placed in proper containers or designated areas.
- Operates equipment and completes tasks in a manner consistent with company health & safety policies.
- Demonstrates respect for the organization’s values, while maintaining and upholding company policies and procedures.
- MUST have truck loading experience.
- Other duties as assigned.
EXPERIENCE
Two (2) years warehouse experience, with a minimum of (1) one-year operating material handling equipment (MHE) and a proven track record for safety.Previous experience with RF based Warehouse Management System (WMS), preferably Red Prairie.COMPETENCIES
SKILLS
Knowledge of warehouse processes including; receiving, order picking, shipping and inventory control.Organized and strong attention to detail.Able to adapt to change and easily adopt new processes required to meet changing business needs.Able to work in a structured environment and follow instructions.Previous experience with WMS Radio Frequency Scanner.Experience with Red Prairie WMS an asset.“OUR WAY” CULTURE – (TEAM | CUSTOMER | COMPANY | WORLD)
As a team member works collaboratively with Metro employees in a team-oriented environment.Exceptional customer service attitude.Looks for ways to say “Yes” to the customer (internal and external).Promote and support team member driven social initiatives.Follow established processes and achieve customer Key Performance Indicators (KPIs).Commitment to quality of work.Approachable, positive interpersonal style.Maintain open honest relationships.HEALTH & SAFETY
Without compromise maintains a safe and clean work environment.Follows the Occupational Health and Safety Act including Safety, Violence and Harassment laws.Reports any hazards in the workplace to management.Must not use or operate equipment in a manner that would endanger self or others.Must not put other workers at risk by their actions.Ensures safety accident and incidents are immediately reported to management.Completes daily Material Handling Equipment (MHE) audits identifying any possible safety hazards.MEASUREMENT
Productivity, Accuracy & QualityAs defined by operational goals.AttendanceArrives at the shift briefing meeting place on-time and ready to begin work.Team Members arrive and leave work at their scheduled time on each scheduled day.SafetyWears appropriate clothing including PPE and Metro Team Wear.Full Compliance with Safe MHE Operating Procedures document.EDUCATION
Completion of secondary school diploma preferred.CERTIFICATIONS
One or a combination of the following equipment experience and certification; Raymond Reach, Dock Stocker, Counter Balance and / or Walkie. (MHE is site specific)WORKING CONDITIONS
Able to commit to a flexible work schedule including overtime and weekends when required.Works 100% of their time on the warehouse floor walking, standing and bending.Able to lift repetitively on average up to 50 lbs safely.Recognize hours of work may change.