Talent.com
Ambulatory Service Representative - Specialty Neurosurgery

Ambulatory Service Representative - Specialty Neurosurgery

CHRISTUS HealthSan Antonio, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Description

Summary :

Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in / outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.

CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women’s services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.

Responsibilities :

  • Receives and directs phone calls from patients and physician offices
  • Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
  • Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician’s clinical staff, as well as equipment and facilities
  • Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
  • Schedules urgent care appointments as needed and directed by physician
  • Greets patients for scheduled and / or urgent care appointments and procedures
  • Confirms and verifies patient demographic and insurance information
  • Collect co-payments from patients upon arrival when applicable
  • Obtains signatures of consent from patient / guardian for treatment authorization and insurance / billing information
  • Collaborates with insurers to obtain patients’ prior-authorizations for procedures and tests as needed
  • Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
  • Verifies eligibility for procedures or tests from various health care institutions
  • Reviews and audits billing discrepancy reports and research errors for resolution
  • Maintains accurate and timely records, logs, charges, files, and other related information as required
  • Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff
  • Prepares special reports or spreadsheets for physicians as requested
  • Complies with established departmental policies, procedures and objectives
  • Complies with all health and safety regulations and requirements
  • Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors
  • Performs other duties as required.

Requirements : Education / Skills

  • High School Diploma or GED
  • Proficient in software and computer systems
  • Knowledgeable of business office terminology / procedures
  • Ability to multi task and work under stressful situation
  • Effective written and verbal communication skills
  • Experience

  • 1+ year of customer service experience required
  • Experience with medical office terminology preferred
  • Licenses, Registrations, or Certifications

  • None
  • Work Schedule :

    8AM - 5PM Monday-Friday

    Work Type : Full Time

    Create a job alert for this search

    Ambulatory Specialty • San Antonio, TX, United States

    Related jobs
    • Promoted
    Ambulatory Service Representative - Specialty Neurosurgery

    Ambulatory Service Representative - Specialty Neurosurgery

    CHRISTUS HealthSan Antonio, TX, United States
    Full-time
    Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in / outp...Show moreLast updated: 30+ days ago
    • Promoted
    Ambulatory Service Representative - Specialty Cardiovascular Surgery

    Ambulatory Service Representative - Specialty Cardiovascular Surgery

    Christus HealthNew Braunfels, TX, United States
    Full-time
    Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in / outp...Show moreLast updated: 19 days ago
    • Promoted
    Ambulatory Service Representative - Pedi Multi Specialty

    Ambulatory Service Representative - Pedi Multi Specialty

    CHRISTUS HealthSan Antonio, TX, United States
    Full-time
    Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in / outp...Show moreLast updated: 30+ days ago
    • Promoted
    Ambulatory Service Representative - Primary Pediatric

    Ambulatory Service Representative - Primary Pediatric

    CHRISTUS HealthSan Antonio, TX, US
    Full-time
    Description Summary : Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in ...Show moreLast updated: 4 days ago
    • Promoted
    Ambulatory Service Representative - Baylor Clinics Childrens Hospital of San Antonio TX

    Ambulatory Service Representative - Baylor Clinics Childrens Hospital of San Antonio TX

    CHRISTUS HealthSan Antonio, Texas, United States
    Full-time
    Description Summary : Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in...Show moreLast updated: 2 days ago
    • Promoted
    Ambulatory Service Representative - Baylor Clinics Childrens Hospital OF SAN Antonio

    Ambulatory Service Representative - Baylor Clinics Childrens Hospital OF SAN Antonio

    Christus HealthSan Antonio, TX, United States
    Full-time
    Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in / outp...Show moreLast updated: 3 days ago
    • Promoted
    Ambulatory Service Representative - Pedi GI

    Ambulatory Service Representative - Pedi GI

    Christus HealthSan Antonio, TX, United States
    Full-time
    Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in / outp...Show moreLast updated: 18 days ago
    • Promoted
    Ambulatory Service Representative - Baylor Clinics Childrens Hospital of San Antonio

    Ambulatory Service Representative - Baylor Clinics Childrens Hospital of San Antonio

    CHRISTUS HealthSan Antonio, TX, US
    Full-time
    Description Summary : Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in ...Show moreLast updated: 1 day ago
    • Promoted
    RN, Registered Nurse PreOp / PACU-Ambulatory Surgery Center

    RN, Registered Nurse PreOp / PACU-Ambulatory Surgery Center

    CHRISTUS HealthLackland AFB, TX, USA
    Full-time
    The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with th...Show moreLast updated: 30+ days ago
    • Promoted
    Ambulatory Service Representative - Baylor Clinics Childrens Hospital of San Antonio

    Ambulatory Service Representative - Baylor Clinics Childrens Hospital of San Antonio

    Christus HealthLeon Valley, TX, US
    Full-time
    Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in / outp...Show moreLast updated: 1 day ago
    • Promoted
    RN, Registered Nurse - Surgical Services

    RN, Registered Nurse - Surgical Services

    CHRISTUS HealthLackland AFB, TX, USA
    Full-time
    The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with th...Show moreLast updated: 30+ days ago
    • Promoted
    Ambulatory Service Representative - Specialty Neurosurgery

    Ambulatory Service Representative - Specialty Neurosurgery

    Christus HealthSan Antonio, TX, United States
    Full-time
    Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in / outp...Show moreLast updated: 19 days ago
    • Promoted
    Ambulatory Service Representative - Specialty Cardiovascular Surgery TX

    Ambulatory Service Representative - Specialty Cardiovascular Surgery TX

    CHRISTUS HealthNew Braunfels, Texas, United States
    Full-time
    Description Summary : Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in...Show moreLast updated: 2 days ago
    • Promoted
    Manager RN, Registered Nurse - Stone Oak Surgery Center •Hiring Incentive Available •

    Manager RN, Registered Nurse - Stone Oak Surgery Center •Hiring Incentive Available •

    CHRISTUS HealthLackland AFB, TX, USA
    Full-time
    Assumes primary responsibility and 24 / 7 accountability for effective implementation of nursing practice and operations for assigned areas. at CHRISTUS St.The nurse manager affects departmental outc...Show moreLast updated: 30+ days ago
    • Promoted
    Ambulatory Service Representative - Specialty Cardiovascular Surgery TX

    Ambulatory Service Representative - Specialty Cardiovascular Surgery TX

    Christus HealthNew Braunfels, Texas, US
    Full-time
    The following information aims to provide potential candidates with a better understanding of the requirements for this role. Performs a variety of complex administrative duties for patients in need...Show moreLast updated: 16 days ago
    • Promoted
    Ambulatory Service Representative - Pedi Multi Specialty

    Ambulatory Service Representative - Pedi Multi Specialty

    Christus HealthSan Antonio, TX, United States
    Full-time
    Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in / outp...Show moreLast updated: 17 days ago
    • Promoted
    Ambulatory Service Representative - Primary Pediatric

    Ambulatory Service Representative - Primary Pediatric

    Christus HealthSan Antonio, TX, United States
    Full-time
    Performs a variety of complex administrative duties for patients in need of routine and / or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in / outp...Show moreLast updated: 3 days ago
    • Promoted
    Ambulatory Service Representative - Baylor Clinics Childrens Hospital of San Antonio TX

    Ambulatory Service Representative - Baylor Clinics Childrens Hospital of San Antonio TX

    Christus HealthSan Antonio, Texas, US
    Full-time
    Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Performs a variety of complex administrative duties for patients in need of ...Show moreLast updated: 2 days ago
    • Promoted
    RN, Registered Nurse - Alamo Heights Surgery Center

    RN, Registered Nurse - Alamo Heights Surgery Center

    CHRISTUS HealthLackland AFB, TX, USA
    Full-time
    The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with th...Show moreLast updated: 30+ days ago
    • Promoted
    Registered Nurse-Ambulatory Surgery Center Stone Oak

    Registered Nurse-Ambulatory Surgery Center Stone Oak

    Christus HealthHollywood Park, TX, US
    Full-time
    Description Summary : The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation.Provides routine and ...Show moreLast updated: 5 days ago