Job Description
Job Description
PURPOSE : Acts as the initial and most frequent contact for potential and active field staff for LINK Staffing Services. Supports candidates throughout their hiring documentation process and serves as a liaison between candidates and Recruiters. Support day-to-day office activities and tasks.
UNIQUE RESPONSIBILITIES OF THE POSITION :
- Sources and pre-screens candidates
- Posts and updates open jobs on various recruiting platforms. Responds to candidates the same day.
- Schedules and prepares candidates for interviews
- Accurately processes payroll for all field staff with minimal mistakes
- Greet and assist all visitors and callers. Returns voicemails and emails in a timely manner
- Input, accurate documentation of field staff and client activities, calls, and messages
- Proactively solves problems with clients, field staff, and team members.
- Follow office workflow procedures according to the Operations Manual
- Maintain files and records according to the Operations Manual
- Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, etc.)
- Assisting with client and candidate relationship management
- Participates in weekly branch meetings to brainstorm on best practices
- Participates in training programs as required
- Opens and closes the field office as scheduled
- Participates in the rotation of on-call schedule and responds to all calls according to standards
- Provides information to support the department promptly
- Help maintain a clean office environment
- Promote LINK Staffing’s reputation as a 40+ year strong employer
GENERAL RESPONSIBILITIES
All employees of LINK Staffing are key to the success of LINK Staffing Services. Everyone is a key part of the LINK Staffing Team and is expected to :
Do whatever is necessary to contribute to furthering the mission of LINK Staffing Services - to provide such excellent service that we get “each client to be our advocate”Demonstrate and work according to our valuesBe familiar with our operations, systems and policies and follow themSeek ways to improve our operations continuallyGo the extra mileTake pride and value our company, employees, and clientsBe part of solutionsREQUIRED :
Education : High School Diploma or GED equivalent
Experience : Two to three years of consistent employment with customer service and in an office environment
Skills : Ability to work in a fast-paced environment, ability to work independently with minimal supervision, ability to multitask, basic computer skills, good communication skills in English or Spanish, good listener, detail-oriented, team player, bilingual if required in designated market, ability to work flexible hours.
DESIRED :
Education : Associate's Degree
Experience : One year of supervisory experience
Skills : Familiar with Accounting or Collections
This Position Profile defines the expectations, requirements and elements of this position that must be met to ensure Operational Excellence for Link Staffing Services.
Monday - Friday
Some weekends
8 : 00 AM - 6 : 00 PM