Front of House Team Member – Smoque BBQ
No table sections. No tips-based drama. Just real teamwork, great food, and a fast-paced, structured service model — powered by sharp, outgoing people.
At Smoque BBQ, we’re not a full-service restaurant. Guests order at the counter or online, then pick up their food when it’s ready — inside or curbside. But just because there’s no table service doesn’t mean service isn’t the star of the show.
Our Front of House team is the face of the business. You’re the first person guests interact with, and the one they remember. We’re looking for outgoing, upbeat, people-first team members who know how to make someone feel taken care of — quickly, kindly, and confidently — even when it’s busy.
We’re hiring part-time and full-time staff who are dependable, adaptable, and ready to jump into different roles depending on the shift. If you’ve got hustle, personality, and pride in doing it right, we’ll train you.
Important Note :
This position requires handling sealed alcoholic beverages (mostly cans / bottles of beer) for takeout and curbside pickup orders. All Front of House staff must be 21 years of age or older.
What You Might Be Doing (Depending on the Day) :
You’ll be cross-trained in a variety of tasks, including :
Traffic Greeter / Food Runner – Greet curbside guests, gather order info, and deliver food (including alcohol when applicable)
Cashier – Take dine-in or phone orders, walk guests through the menu, and process payments
Host – Greet and seat dine-in guests, check in during meals, and help reset tables
Busser – Keep tables and guest areas clean, restocked, and ready for the next party
Bag Assist – Help finish and pass off takeout orders, assist Expo, and float where needed
Expo – Double-check and package guest orders (including verifying ID when handing off alcohol)
And yes — there’s side work during slower times. You’ll help restock, clean, and keep the flow smooth.
What We Offer
Cross-training across all FOH roles
A fast-paced, structured environment that values teamwork and accountability
No table service — just shared responsibility and real communication
A respectful, supportive place to work with plenty of guest interaction
Requirements
Must be 21 years of age or older
Must be friendly, outgoing, and comfortable engaging with guests
Must be able to verify IDs and legally hand off sealed alcoholic beverages
BASSET Certification is a plus — and will be required after hire
Available between 10am–10pm , Tuesday through Sunday
Weekend availability required — that’s when we’re busiest
Able to stand for long shifts and lift up to 50 lbs.
Fluent English required
Food Handler Certification is a plus (and required after hire)
Who Thrives Here
People who naturally connect with others — fast and sincerely
People who stay cool and helpful, even when it’s hectic
People who aren’t afraid to speak up, jump in, and take ownership
People who care about doing the job right and making guests feel welcome
Sound like your kind of shift? Apply now — we’d love to meet you.
Front Of House Staff • Chicago, IL, US