Talent.com
Business to Business Inside Sales Customer Service Representative

Business to Business Inside Sales Customer Service Representative

Sir SpeedyCarrollton, TX, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Sir Speedy, Carrollton, TX is looking for an experienced Customer Service Representative.

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Customer Service Team comes in! Job Summary :

Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview :

  • Provide service to customers in our office, over the telephone, and by email.
  • Help the customer by identifying their requirements and providing the services and products that best meet their needs.
  • Show expertise by communicating with the customer about our products, services, and capabilities.
  • Ensure that all their requirements are met for their unique projects.

Skills we are looking for :

  • A positive, very detailed oriented people pleaser
  • A willingness to be proactive and take action
  • Excellent communication skills (verbal & written)
  • Strong computer skills
  • Team player that can work with others to deliver a project on time

    • Skills desired, but not required :

  • Previous experience in business to business
  • Printing and signage experience
  • Understanding of direct mail and automated marketing
  • Experience with PrintSmith or PrintersPlan

    • Inside Sales Representative :

    We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

    Responsibilities :

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understand customer needs and requirements
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly as
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals
  • Perform effective online demos to prospects

    • Skills :

  • Proven inside sales experience
  • Track records and maintain database
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Experience working with website or similar CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

    • Work schedule :

    Monday Friday 8 : 30 am to 5 : 00 pm

    Job Type : Full-time

    Experience :

    Customer service : 1 year Location : One location

    Compensation : $40,000.00 - $45,000.00 per year

    Create a job alert for this search

    Inside Sales Customer Service • Carrollton, TX, US