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Content Operations Manager Job at ComForCare Home Health Care - Midlands in New

Content Operations Manager Job at ComForCare Home Health Care - Midlands in New

MediabistroNew York, NY, United States
1 day ago
Job type
  • Full-time
Job description

Join the Rytech Restoration of the Midlands Team as a Content Operations Manager in the Content Restoration Industry!

Are you ready to transform your career into a meaningful and fulfilling journey? At Rytech of the Midlands, we don't just offer a job title; we provide an opportunity to be part of a higher purpose. As a passionate and dynamic leader, you're invited to join us as a Production Manager and contribute to our mission of helping communities overcome disaster in their Residential and Commercial property.

Passion for Content Restoration : If you're passionate about content restoration, we want your expertise to be a driving force in our expanding company

Experienced and Knowledgeable : Bring your leadership experience and knowledge to the forefront as you lead teams towards measurable outcomes and objectives

Exceptional Communication Skills : Whether addressing a team of 20 or engaging with clients. Showcase your communication skills with at least one year of experience in speaking, teaching, or developing groups

Operational Skills :

  • Restoration Industry Practices in Content Restoration is a must
  • Ability to assess the situation to properly set up equipment and tools according to industry standards
  • Strong work ethic and ability to coach and train direct reports
  • EnCircle and Mica Software Experience a Plus
  • Able to work well with customers, insurance adjusters, and build positive relationships while being firm and fair
  • Eligible to operate a motor vehicle per vehicle policy and reliable transportation
  • Must be able to identify Product (consumables), usage, and disposal requirements with training
  • Detail-oriented with a commitment to quality
  • Physical Requirements : Access and mobilize cleaning for fire and water damaged materials and ability to lift and carry objects up to 50 pounds or higher.

Interpersonal and Communication Skills :

  • Strong communication skills and conflict management are key for success
  • Proven leadership experience, a knack for teaching, training, and motivating teams
  • Proficiency in current business software technologies and a quick learner of new software
  • Customer service, administrative, verbal, and written communication skills
  • Result-Driven attitude with a process- and results-driven mindset
  • Responsibilities

  • Leadership and Oversight : Take charge of field teams, focusing on safety, training, and operations to develop leaders and achieve organizational goals. Ensures company culture, purpose, and core values are maintained
  • Production Workflow : Own the planning, execution, and closure of jobs, ensuring seamless operations, team member development and taking ownership from scope or schedule assignment
  • Contents Assessment : Evaluate the extent of damage to contents and determine the feasibility of restoration and understanding of local insurance carriers and policies, in order to assist customer inquiries, and implement a comprehensive plan for the restoration of damaged contents, including coordinating with restoration technicians and subcontractors
  • Inventory Management : Maintain accurate records of damaged contents, including photographs, descriptions, and condition assessments
  • Quality Control : Ensure that restored contents meet quality standards and client expectations
  • Communication and Coordination : Foster effective communication with stakeholders, create detailed reports, and coordinate with other specialists for smooth logistics
  • Client Communication : Communicate with clients regarding the status of their contents, answer questions, and address concerns in a professional and empathetic manner
  • Safety : Maintain a safe and clean work environment, adhering to safety protocols and regulations
  • Logistics and Inventory : Manage logistics, inventory levels, and ensure vehicle maintenance to keep operations running smoothly
  • Training : Keep up to date with industry trends, equipment, and techniques related to contents restoration
  • Performs all other responsibilities assigned by management
  • We offer a competitive salary range of $46,588.59 - $56,106.70 per year and benefits including health insurance, life insurance, paid time off, and vision insurance.

    Requirements :

  • Content Restoration : 3 years (Required)
  • IICRC Certification (Required)
  • Ability to Commute : Columbia, SC 29203 (Required)
  • Ability to Relocate : Columbia, SC 29203 : Relocate with an employer provided relocation package (Required)
  • Bennifits Of Working With Us :

    Recession Proof Industry Providing The Opportunity To Give Back

    Competitive Compensation and Benefits

    Industry Training and Advancement Opportunities

    #J-18808-Ljbffr

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    Operation Manager • New York, NY, United States

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