Join the Rytech Restoration of the Midlands Team as a Content Operations Manager in the Content Restoration Industry!
Are you ready to transform your career into a meaningful and fulfilling journey? At Rytech of the Midlands, we don't just offer a job title; we provide an opportunity to be part of a higher purpose. As a passionate and dynamic leader, you're invited to join us as a Production Manager and contribute to our mission of helping communities overcome disaster in their Residential and Commercial property.
Passion for Content Restoration : If you're passionate about content restoration, we want your expertise to be a driving force in our expanding company
Experienced and Knowledgeable : Bring your leadership experience and knowledge to the forefront as you lead teams towards measurable outcomes and objectives
Exceptional Communication Skills : Whether addressing a team of 20 or engaging with clients. Showcase your communication skills with at least one year of experience in speaking, teaching, or developing groups
Operational Skills :
- Restoration Industry Practices in Content Restoration is a must
- Ability to assess the situation to properly set up equipment and tools according to industry standards
- Strong work ethic and ability to coach and train direct reports
- EnCircle and Mica Software Experience a Plus
- Able to work well with customers, insurance adjusters, and build positive relationships while being firm and fair
- Eligible to operate a motor vehicle per vehicle policy and reliable transportation
- Must be able to identify Product (consumables), usage, and disposal requirements with training
- Detail-oriented with a commitment to quality
- Physical Requirements : Access and mobilize cleaning for fire and water damaged materials and ability to lift and carry objects up to 50 pounds or higher.
Interpersonal and Communication Skills :
Strong communication skills and conflict management are key for successProven leadership experience, a knack for teaching, training, and motivating teamsProficiency in current business software technologies and a quick learner of new softwareCustomer service, administrative, verbal, and written communication skillsResult-Driven attitude with a process- and results-driven mindsetResponsibilities
Leadership and Oversight : Take charge of field teams, focusing on safety, training, and operations to develop leaders and achieve organizational goals. Ensures company culture, purpose, and core values are maintainedProduction Workflow : Own the planning, execution, and closure of jobs, ensuring seamless operations, team member development and taking ownership from scope or schedule assignmentContents Assessment : Evaluate the extent of damage to contents and determine the feasibility of restoration and understanding of local insurance carriers and policies, in order to assist customer inquiries, and implement a comprehensive plan for the restoration of damaged contents, including coordinating with restoration technicians and subcontractorsInventory Management : Maintain accurate records of damaged contents, including photographs, descriptions, and condition assessmentsQuality Control : Ensure that restored contents meet quality standards and client expectationsCommunication and Coordination : Foster effective communication with stakeholders, create detailed reports, and coordinate with other specialists for smooth logisticsClient Communication : Communicate with clients regarding the status of their contents, answer questions, and address concerns in a professional and empathetic mannerSafety : Maintain a safe and clean work environment, adhering to safety protocols and regulationsLogistics and Inventory : Manage logistics, inventory levels, and ensure vehicle maintenance to keep operations running smoothlyTraining : Keep up to date with industry trends, equipment, and techniques related to contents restorationPerforms all other responsibilities assigned by managementWe offer a competitive salary range of $46,588.59 - $56,106.70 per year and benefits including health insurance, life insurance, paid time off, and vision insurance.
Requirements :
Content Restoration : 3 years (Required)IICRC Certification (Required)Ability to Commute : Columbia, SC 29203 (Required)Ability to Relocate : Columbia, SC 29203 : Relocate with an employer provided relocation package (Required)Bennifits Of Working With Us :
Recession Proof Industry Providing The Opportunity To Give Back
Competitive Compensation and Benefits
Industry Training and Advancement Opportunities
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