Hanania Subaru of Orange Park
About Us:
Hanania Automotive Group is committed to delivering an exceptional ownership experience to every customer. We're looking for a dynamic, detail-oriented, and highly personable Customer Service (CSI) Manager to help us deliver on that promise.
Role Overview:
The CSI Manager is responsible for driving customer satisfaction by following up with customers post-sale and post-service, resolving concerns proactively, and identifying opportunities for improvement. You'll collaborate with sales and service teams, analyze CSI reports, and be the voice of the customer within the dealership.
Key Responsibilities:
CUSTOMER SERVICE MANAGER • Jacksonville, FL, United States
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