Growth Strategy Consultant (Distribution)

Become a part of our caring community and help us put health first

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Growth Strategy Consultant (Distribution) provides data-based strategic direction to identify and address business issues and opportunities. Provides business intelligence and strategic planning support for the Enterprise Growth vertical. The Long-term Growth Strategy Consultant’s work involves moderately complex assignments performed with limited direction where the analysis of situations or data requires an in-depth evaluation of variable factors. This work requires contributing to end-to-end strategy engagements.

As part of the Strategy Advancement team, this role will support the long-term strategic planning efforts of Humana’s Distribution Organization (MarketPoint). The role requires comfort with ambiguity and creating new solutions in the “white space” where answers are not clear cut or readily available. A successful candidate will be someone who has worked for a couple years in large matrixed organization (e.g. a publicly traded corporation or large not profit organization) or has a couple years’ experience with stakeholder management (strategy / operations at a top-tier consulting / professional services firm) or has a successful track record at a private equity or venture backed scaling company. They will have a demonstrated ability to synthesize large amounts of information into clear and concise outputs (PPT, Excel). This person must be comfortable working collaboratively with senior leaders and subject matter experts alike. This person also will be effective at multitasking and possess keen program and change management skills to balance an evolving set of priorities and deadlines. This person will manage tracking and reporting against key MarketPoint strategies and initiatives to promote visibility, transparency, and accountability in program performance and drive value delivery. Healthcare experience is a plus, but not required, though must have a history of mastering an understanding of their prior industry.

Other examples of the kind of work required from this role include running analysis on complex business problems and synthesizing data from internal and external sources. Producing recommendations and plans based on company and external data analysis. Beginning to influence strategy org thinking by making decisions on moderately complex issues regarding technical approach. Role will exercise some latitude in determining objectives and approaches to assignments. The Growth Strategy Consultant may own pieces of end-to-end strategy creation including document creation, the synthesis of information from various inputs, and translation of data into meaningful insights.

Candidates should feel comfortable taking an ambiguous, hypothesis-driven, structured approach to problem solving and delivering with little guidance. They should be able to quickly gather intelligence and make knowledgeable recommendations for how to drive impact for Humana. Finally, they will understand industry dynamics, proactively research / assess / prioritizes emerging issues, and show an eagerness to build upon healthcare industry knowledge base.

Use your skills to make an impact

Humana’s distribution organization, MarketPoint, plays a key part in driving Humana’s long-term vision to achieve leading growth in Medicare and individual products. The MarketPoint strategy team was created to help transform Humana’s customer acquisition approach. The team functions with a mandate to think creatively, discover new opportunities and re-envision operations to drive growth and deliver a first-class experience to our members and agents.

Responsibilities

• Support creation of the long-term MarketPoint strategy / future state by developing high-quality, Board-ready deliverables that clearly frame organizational objectives, issues / challenges, and articulate compelling, insightful findings, conclusions, and recommendations
• Manage work stream(s) within a single engagement; including performing research and analysis, conducting interviews, working sessions, and report-outs with leaders across the company, and documenting key ideas and actions to drive follow-up actions
• Conducts independent analysis and modeling to help team identify new growth avenues of opportunity and helps present actionable findings
• Support conversion of strategic plan into initiatives for execution and inspire others to embrace and advance the strategy as it evolves and is executed
• Assist MarketPoint leadership in communicating value and impact of MarketPoint initiatives to broader Humana organization

Required Qualifications

Preferred Qualifications

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.

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