Field Technician Leader
Chem-Dry's mission is helping people live healthy lives, which starts with clean carpets and a healthy home. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added.
- Plus, our green-certified solution, The Natural, contains no soaps or detergents so it's safe and non-toxic for your family & pets. And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of days, making it the safer and more convenient carpet cleaning choice.
As a Field Technician Leader, you will lead and support a team of Technicians working in disparate locations. The Field Technician Leader will ensure all jobs performed by Technicians meet or exceed Chem-Dry expectations. The Field Technician Leader is responsible for their fleet of vehicles ensuring they are clean, stocked and maintained.
Chem-Dry's mission, products and brand power enables team members to be proud of what they do, work in a safe environment and enjoy stable schedules. If you enjoy providing excellent customer service, have a sales mentality and prefer to be active in your career, apply and Join our Team!
Responsibilities :
Meet or exceed client expectations through efficient management of team expectations and day to day business executionTechnician leadership and management to include : customer service best practices, onboarding and ongoing training, promote and follow safety procedures, ensure safety procedures are executed, understand product label instructions and implement fleet management, scheduling and interviewing for new hiresMaintain fleet of vehicles ensuring : regular scheduled maintenance, cleanliness, accurate stocking requirements and key trackingTrack, order and stock appropriate product and inventory to maintain cost goals and ensure minimum day to day needs are availableProvide timely reporting as neededOther duties as assignedQualifications :
Outstanding and effective team leadership skills to include training and accountability of standardsDemonstrated passion for excellent customer serviceEffectively present information in one-on-one and small group situationsPrevious carpet cleaning experience (preferred)Ability to create and execute a daily / weekly / monthly organizational structure to achieve goalsAbility to execute structure within franchise requirementsExcellent ability to manage multiple tasks and maintain a positive attitudeKnowledge of and desire to learn and leverage technologyBe the subject matter expert on Chem-Dry offerings and processMust be able to lift a minimum of 65 lbsMust have valid driver's license and clean driving recordReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsBenefits :
Get paid to learn a tradeBe paid in accordance to your effortEverywhere you go you will leave that place cleaner and healthier.Gain experience in sales and receive top notch training by industry leadersGet leadership experience and grow with your team.Compensation : $19.00 - $23.50 per hour
Chem-Dry is the world's leading upholstery and carpet cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide, Chem-Dry is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises. Chem-Dry offers exciting team member opportunities who share a sense of commitment to quality home care and the use of quality home care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay. Join our team!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Chem-Dry Carpet Cleaning Corporate.