Implementation Manager

Job Description

Job Description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is seeking for an Implementation Manager to join our Seller Experience team. The Seller Experience team is responsible for the end-to-end product experience for all our sellers that come through our web, API and mobile platforms. The team sits at the forefront of fulfilling StubHub's mission to become the go-to destination for accessing global live events by directly impacting the product that millions of fans interact with every day. In this role, you will work closely with world-class engineers, product managers and data scientists.

Location : Hybrid (3 days in office / 2 days remote) – New York, NY or Santa Monica, CA

What You'll Do :

• Work with various operational teams to unblock product development and rollout, but also adapt our global products to local contexts
• Own the entire go-to-market strategy and execution for the various products we launch.
• Help product teams understand business insights and design scaled processes that let teams hear and dive into the voice of the customer
• Drive the program management of highly complex areas that require many collaborators to work in concert to achieve a business result, including marketing, legal, finance, customer support, operations, sales, business development and many more

What You've Done :

What We Offer :

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$150,000—$175,000 USD

About Us

StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world from sports to music, comedy to dance, festivals to theater StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.