Account Representative

A company is looking for an Account Representative responsible for managing customer accounts and ensuring timely transactions.

Key Responsibilities

Manage customer accounts through inbound and outbound calls

Resolve accounts efficiently with a focus on one-call resolution

Set up payment plans for customers to address past-due balances

Required Qualifications

High School Diploma or GED equivalent required

2 years of customer service experience required

Financial industry experience preferred

Bilingual (English and Spanish) candidates beneficial

Proficient in Microsoft Office Suite