Switchboard Operator

Switchboard Operator (PRN)

Central Carolina Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Central Carolina Hospital is a 137-bed acute care hospital that has been offering exceptional care to the Lee County community for over 115 years. We are proud to be recognized by Joint Commission as a Primary Stroke Center and by the American College of Cardiology as a Chest Pain Center. We have also earned Heart Failure Accreditation from the American College of Cardiology. In 2024, we received the American Heart Association's Get with The Guidelines Stroke Rural Recognition Silver Award.

The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes and dial-a-page system. Keeps Switchboard files updated with current room numbers, discharged patients, new admissions, etc. Maintains updated employee information for the disaster procedure files. Reports to : Director, Health Information Management.

A Switchboard Operator who excels in this role :

• Receives incoming calls to house extensions or patient rooms. Receives calls from in-house extensions.
• Handles all emergency calls and pages. Contacts appropriate personnel as situation warrants.
• Handles all intercom paging and general information from in-house and outside calling parties.
• Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor. Also take and relay messages to on-call persons by paging, beeping or calling their home.
• Keep all pertinent information on the bulletin board and disaster policies and procedures updated.

Stay abreast of all changes which apply to switchboard.

What we offer :

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers :

Qualifications and requirements :

Applicants should have high school diploma or equivalent. Associate's degree is preferred. Additional requirements include :

We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.