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Customer Service Representative
Customer Service RepresentativeCareers Integrated Resources Inc • Brea, CA, US
Customer Service Representative

Customer Service Representative

Careers Integrated Resources Inc • Brea, CA, US
1 day ago
Job type
  • Temporary
Job description

Job Title : Customer Service Representative

Location : Onsite - Brea, CA

Duration : 3 months contract (possibility of extension)

Shift Timing : Monday - Friday 7 : 00am - 4 : 00pm PST

Pay : $21 / Hour on W2

Job Description :

  • Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution.
  • Responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast-paced environment.
  • The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales / service support, all with accuracy and efficiency.
  • To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales / service support, all with accuracy and efficiency.

Key Responsibilities

  • Answering phones in a timely and efficient manner.
  • Processing customer orders via fax, EDI and phone.
  • Responsible for the entry of all standing orders and special pricing agreements for a designated region.
  • Supporting the field reps (both sales and service) with day to day inquire and placing of their orders.
  • Proof of delivery of shipments, as needed.
  • Maintain level of accuracy both as a department and individually.
  • Knowledgeable on our products and special projects as deemed necessary by manager.
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    Customer Service Representative • Brea, CA, US