GM - Westwood

Job Description

Job Description

General Manager — Westwood, NJ

Location : Westwood, NJ (In-Person, Daily)

Compensation : $150K–$170K base + OTE

Reports to : Regional President

Type : Full-time | High-Visibility Role | Path to Promotion in 2–3 Years

Sector : Residential HVAC, Electrical & Plumbing Services

About the Company

This is a fast-growing, private equity-backed residential services platform operating across multiple brands and trades. With strong team leadership, proven systems, and strategic support already in place, this is an opportunity to step into a mature operation and take it to the next level.

The Opportunity

If you're looking to take on full P&L ownership in a business with real momentum, this is your shot. You'll lead a highly visible, multi-brand service operation with support from a successful former GM who grew the business and is now in a senior leadership role. This position offers immediate impact and long-term upside, with clear potential to advance into higher-level regional or enterprise roles.

What You'll Do

Team & Culture Leadership

Lead and develop a team of employees across trades

Foster a purpose-driven, blue-collar culture that drives performance and retention

Recruit, develop, and mentor high-character leaders and technicians

Business Growth & P&L Ownership

Own a $10M+ P&L and execute growth strategies

Deliver 10–15% annual organic growth through operational rigor and customer excellence

Drive key KPIs : revenue, conversion %, average invoice, maintenance plans, and eNPS

Operational Execution

Oversee daily operations across service, install, dispatch, and customer experience

Maintain “Five-Star Service” standards through coaching, metrics, and accountability

Leverage tools like ServiceTitan to manage performance and drive decision-making

Local Market Engagement

Represent the business in the community through hiring, branding, and customer engagement

Build local partnerships and develop market-specific strategies for continued growth

Be the face of a mission-driven service organization rooted in purpose and excellence

You'd Be a Great Fit If You Have :

Leadership experience managing teams in high-tempo environments (Military or private sector)

Strong organizational, financial, and communication skills

Experience managing or influencing a $15M+ P&L

Ability to connect with and lead blue-collar teams with empathy and accountability

Strategic mindset with a bias for action and a passion for winning

Bonus Points For :

Service industry or trades experience (HVAC, electrical, plumbing, etc.)

Familiarity with ServiceTitan or similar field ops software

Bachelor's degree or MBA

Prior military service with leadership responsibilities (O-3 or above, E-7 or above ideal)

Track record of developing and growing high-performing teams

Why This Role Stands Out

Step into a proven, high-functioning business — not a turnaround

Direct mentorship from a senior leader who built the business and wants you to win

High-visibility, high-autonomy role with clear path to promotion within 2–3 years

Live and work in the Hartford region — family-friendly with top schools and great quality of life

Join a high-integrity leadership team that values grit, humility, and performance

MilSpec Talent is a boutique headhunting firm that helps our clients get connected with top talent in the industry. We work with mid-career, industry-experienced Veterans with 3–15 years of proven success in the private sector. For our contingency recruitment partners, we provide this value with minimal risk.