Senior Sales Enablement Specialist
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As Senior Sales Enablement Specialist, your primary responsibility is to provide quality, cost effective ISC2 Sales Learning and Development curriculum to your assigned region, including follow-up programming to improve the application of the learning back at the participant's office and participation in the planning of the course curriculum. You will also partner with sales leaders and ISC2 Learning and Development on initiatives that have an ISC2 Sales learning and development component, or impact.
Responsibilities
- Develop the Sales Training and Education strategy which supports the delivery of ISC2 business and sales priorities and meets operational regional requirements, ensuring that the best commercial outcome is delivered from the resources available.
- Set up, prepare for, and facilitate assigned sales courses from the sales course curriculum, ensuring that participants have an excellent quality learning experience and leave with an understanding of how to apply the program concepts within the context of ISC2.
- Ensure all sales colleagues, both new and existing, are trained to the highest standards of ISC2 sales excellence.
- Contribute to the development of a detailed induction course for all new sales recruits with relevant supporting manuals including common sales processes such as forecasting, ensuring skills are maximized to drive sales and enhance revenue.
- Assist Supervisors / Managers / Sales Support with the transition of new recruits onto the sales floor or field sales, and plan their ongoing development needs.
- Coach sales managers on external and internal sales processes as they review the processes with their team members.
- Consult with regional sales leaders and the corporate sales training team about special projects or external consulting needs where the sales Learning and Development team can support desired organizational changes and development. Provide best practice advice and programming consistent with our sales course offerings and leadership principles.
- Deliver classroom, e-learning, and blended training in the region.
- Deliver internal sales process methodologies training such as sales forecasting and CRM training, and deliver selected external professional sales process methodologies such as Miller Heiman Sales Training.
- Contribute to overall sales training curriculum design, that meets the strategic needs of ISC2, as well as a colleague curriculum that enhances selected interpersonal skills using courses that are complementary to our other offerings and that can be interspersed among the core leadership L&D programming.
- Interpret sales skills assessments and review the sales skills assessment results with individuals and their managers, and actively participate in follow-up activities to demonstrate skills learned.
- Review the effectiveness of the provision of sales training against ISC2 requirements, in terms of the appropriateness, quality and level of that provision. Suggest revisions to existing sales courses, and design presentations and short courses from scratch for project work and consulting with sales leaders on regional issues.
- Enable knowledge sharing and cooperation between sales enablement and other internal teams and departments.
- Bridge gaps between sales and other departments to ensure alignment with marketing, product, and customer support.
- Facilitate communication within the sales enablement team and keep stakeholders informed about initiatives.
- Complete train-the-trainer external sales training and successfully become certified to facilitate the courses ISC2 decides to present in-house.
Behavioral Competencies
Resilience, proactive professional attitude, with an enthusiasm for knowledge sharing.Ability to create a good first impression on both colleagues and customers when attending customer meetings to observe sales skills.Ability to win the respect and trust of sales personnel.Excellent cultural awareness, and relationship skills to provide top level customer service to all colleagues and work with executives, leaders, and sales operations across the globe.Qualifications
Strong WebEx skills (Training Center, Meeting Center)Experience using Microsoft Office applications, namely PowerPointExcellent verbal and written skills in English; additional language skills are desirableExcellent facilitation skills, both virtual and face-to-face, including the ability to engage highly educated and technical colleagues and facilitate their learning of leadership and communication topicsGood knowledge of business and sales leadership practices with an ability to apply this information in a classroom setting and on a consulting basis, utilizing strong consulting skillsAn understanding of the basics and value of E-LearningGood project management skills to ensure timely completion of committed projects and deliverablesGood instructional design knowledge to analyze programs for effectiveness and personally design short programs and presentationsUnderstanding of sales skills assessments, 360 assessments, and soft skills assessments to assist with the interpretation of the results of the assessmentsAble to easily multi-task and prioritize a variety of projects and responsibilities appropriatelyDemonstrable application of the ISC2 values and competenciesEducation and Work Experience
Bachelors Degree in relevant field requiredCertification on sales methodologies and skills a plus7+ years of relevant experience including 5+ Years of Sales experience, with a proven track record of meeting sales targets2-3 Years Sales Management experience3+ Years as a dedicated Sales Trainer is desirablePhysical and Mental Demands
Up to 50% travel required. Travel requirements are variable and may be at short noticeWork extended hours when necessaryAbility to lift and move boxes of training materials that may weigh up to 30 poundsAbility to work at an easel during facilitation of sales training workshopsRemain in a stationary position, often standing or sitting, for prolonged periodsRegular use of office equipment such as a computer / laptop and monitor computer screensEqual Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Job Locations
US-Remote