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Central Scheduling Specialist

Central Scheduling Specialist

Griffin HospitalDerby, CT, US
30+ days ago
Job type
  • Full-time
Job description

Central Scheduling Specialist

Griffin Hospital is seeking a detail-oriented and customer-focused Central Scheduling Specialist to join our team. This role is essential to ensuring seamless coordination of patient appointments through accurate data entry and effective communication with physician offices and internal departments.

The Central Scheduling Specialist is responsible for scheduling patient appointments using the hospital's computer systems. This includes obtaining and entering accurate demographic and procedure information as requested by physician offices. The position requires a high degree of accuracy, confidentiality, and customer service.

Key responsibilities include :

  • Scheduling patient appointments into the hospital computer system in accordance with physician office requests
  • Accurately collecting and entering patient demographic and procedural information
  • Providing excellent customer service to patients, providers, and internal departments
  • Verifying and confirming appointments with appropriate documentation
  • Collaborating with other departments to resolve scheduling issues or conflicts
  • Maintaining confidentiality in accordance with HIPAA and hospital policies

Qualifications :

  • Education : High school diploma required; some college coursework preferred
  • Experience : Minimum one year of previous office experience required
  • Prior experience in a medical setting preferred
  • Proficiency in computer use required
  • Experience with MediTech and appointment scheduling software preferred
  • Knowledge of medical terminology required
  • Why Join Griffin Health? At Griffin Hospital, we foster a culture of patient-centered care, respect, and professional growth. Join our team and make a difference in the lives of our patients and community every day.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Scheduling Specialist • Derby, CT, US