Assistant Automotive Store Manager

ASSISTANT AUTOMOTIVE STORE MANAGER

The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monros performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests through effective communication of vehicle issues and proposed solutions as well as consistently meeting guest expectations for time commitments and quality.

Responsibilities :

Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services / repairs

Help achieve Monros sales goals by properly informing and recommending tire and service products and sales promotions.

Attend to all guest needs in areas of sales service complaints and adjustments.

Build guest relationships to maximize customer satisfaction loyalty and retention.

Assist technicians in conveying repair and service needs to guests.

Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.

Assist with inventory management to include the oversight of pulling of tires and parts unloading and stocking inventory.

Provide direction and oversight to other technicians and assist where needed with services / repairs.

Assist in organizing the stores workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services / repairs effectively and timely in accordance with Monro standards of operation.

Understand and adhere to company policies and procedures Governmental standards including environmental codes and ANSI / OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.

Perform Store Manager functions as business needs dictate.

Perform other duties as assigned and required by direct supervisor.

Qualifications :

Minimum Qualifications

• High school or GED equivalent.
• 2 years of automotive and sales experience
• Valid Driver License
• Ability to work with hands overhead stand for long periods and lift 50 lbs.
• Excellent communication skills and basic algebra to calculate figures and amounts such as discounts interest commissions proportions and percentages.
• Guest and team focused mindset

Monro conducts criminal background checks for those positions with security and / or financial responsibilities.  All background checks are conducted in accordance with applicable federal state and local law including but not limited to the Fair Credit Reporting Act.  No applicant will be automatically disqualified because of a criminal record.  Rather the Company will consider the nature of the crime(s) when it occurred the applicants explanation and the relationship to the position sought in making its determination.

Preferred Qualifications

Additional Information :

Benefits :

Performance based incentives

Paid vacation and holidaysfor Full-Time Teammates

Reimbursement for ASE Certifications

Reimbursement for State Inspection Licenses where applicable

401keligibility immediately upon hire

Direct Deposit

Employee Discounts

Healthcare Vision and Dental for Full time teammates

Employee Access Perks

Career Advancement Opportunities

Your next Destination!

Growth Opportunity :

At Monro were committed to helping our teammates grow their career through the combination of coursework demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training company sponsored certifications as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Remote Work : No

Employment Type : Full-time

Key Skills

Labor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail Management

Experience : years

Vacancy : 1