Off-Premise Sales and Marketing Manager

Off-Premise Sales and Marketing Manager

The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer. Today, Torchy's Tacos operates across the country, all with the determination to deliver on our "Damn Good" food promise.

Here's What We Need The Off-Premise Marketing Manager brings our brand to guests wherever they are by leading all off-premise channels, including pickup, first party delivery, third party delivery, catering, and specialty programs. This role is built for someone with a passion for igniting growth, someone who knows how to build and fuel partnerships with DoorDash and Uber Eats, drive momentum in our own first party delivery, and make every pickup experience feel effortless and personal. It takes strong off premise knowledge, flawless execution, and the drive to keep the fire lit across every channel. Reporting to the Senior Director of Marketing, this role works cross functionally to make sure each off-premise touchpoint stays true to our brand and delivers with that unmistakable Torchy's energy.

What You'll Be Doing

• Lead Off-Premise Channels : You will oversee pickup, delivery, third-party platforms, catering, and specialty programs to ensure each experience delivers on Torchy's high standards.
• Manage Partnerships : You will lead daily relationships with DoorDash, Uber Eats, and other third-party platforms, maintaining accurate menus, pricing, and brand representation.
• Negotiate and Optimize : You will negotiate contracts, promotions, and marketing investments to maximize visibility, reach, and profitability.
• Drive Marketing Execution : You will plan and execute off-premise marketing programs and promotions that build awareness and drive sales growth.
• Collaborate on Pricing and Finance : You will partner with Finance to align pricing, commissions, and promotional funding to balance growth and margin objectives.
• Partner Across Teams : You will collaborate with Operations, Culinary, Supply Chain, and Digital to ensure packaging, fulfillment, and integration meet brand and guest expectations.
• Analyze and Report Results : You will monitor sales performance, order trends, mix, and profitability to identify opportunities for improvement.
• Support Catering Programs : You will develop and support catering and group ordering programs, including menu design, pricing, and promotion.
• Maintain Content : You will ensure menus, photography, seasonal features, and promotions are accurate, up-to-date, and aligned with Torchy's brand.
• Innovate : You will stay curious exploring emerging trends in delivery, catering, and convenience, bringing forward new ideas to enhance the off-premise guest experience.
• Additional Responsibilities : You will perform other duties as assigned to support the business and team needs.

How You'll Do It

Minimum Qualifications

Preferred Qualifications

Location : Austin, TX One of our major markets