Testing Analyst - Healthcare Systems

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Join to apply for the Testing Analyst - Healthcare Systems role at NTT DATA North America

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Company Overview

Req ID : 330455

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Testing Engineering Senior Analyst - Healthcare Systems Tester to join our team in West Lake, Texas (US-TX), United States (US).

Job Description

• Client Data\Inbounds
• Proactive data management with a focus on straight through processing
• Streamline and implement Client Service Request error conditions and notifications.
• Data analytics and analysis with a focus on data and client feed remediation for straight through processing.
• Process control enhancements and reporting improvements.
• Participant Data Manager edit enhancements.
• Develop a teamwork intake model to move away from email processing.
• Structure large data sets to find usable information
• Collaborate with team members to collect and analyze data
• Work with a team of analysts and other associates to process information
• Testing of Client Data Feeds
• Outbounds
• Creates business requirement documentation for outbound interfaces with a focus on standardization
• Leads vendor conversations to review requirements and ensure agreement across all parties
• Engages with development and testing resources to ensure requirements are accurate and build with accuracy
• Participates in internal Business Acceptance Testing and Vendor-to-Vendor testing on outbound interfaces
• Coordinates with Data Exchange Operations (DXO) for internal testing and transition activities
• Client Requirements
• Review client provided documents and the Information Requirements Checklist (IRC) and / or Plan Administration Manual (PAM) / Status Change Matrix (SCM) and complete the Client Requirements Tool with the clients plan rules
• Document gaps for the Client HealthCare Consultant to follow up on
• Provide support to Client HealthCare Consultant on Requirements Workshop call
• Client Testing
• Provide project management for client testing for new implementations, migrations, and Annual Enrollment
• Understand and manage to client testing timelines
• Test case set-up, data mining, and data mocking
• Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)
• Manage defects
• Monitor and report on progress
• Troubleshoot and escalate environment issues
• Conduct client testing with business partners
• Identify testing process improvement opportunities
• Project Delivery- Implementation Support
• Provides end to end implementation project support
• Develops process control enhancements and reporting improvements
• Assists in establishing and crafting standard process protocols
• Completes required controls to ensure detailed execution / delivery and handoff
• Performs data conversion / transition data load / client validations and remediation
• Assists in the development, execution, and transition of interim needs
• Drive process improvements to improve efficiency, quality, client and associate satisfaction
• Uses analytical approach to problem solve
• Provide testing support by client teams as needed
• How Your Work Impacts the Organization
• Fidelity's healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are applying our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https : / / us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https : / / us.nttdata.com / en / contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Quality Assurance

Industries

IT Services and IT Consulting

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