IT Junior Systems Administrator

Cooper-Booth Wholesale Company (CBW) has been in the wholesale distribution business since 1865 when Booth Tobacco Company was incorporated in Lancaster, Pennsylvania. The company continued to grow with the acquisition of Cooper Tobacco and a number of other distributors over the years.

Family owned and operated for three generations, our longevity has been made possible by providing our customers with the best service and value available. Today, CBW is a full-line, full-service wholesale distributor serving retailers in the Mid-Atlantic region, and is recognized as one of the Top 10 leading convenience store wholesalers in the country.

Learn more about our company at .

System Administrator Job Overview :

The IT Junior Systems Administrator is responsible for the effective administrator of infrastructure, network, and desktop support tasks within Information Technology. This individual will assist in implementing, troubleshooting, and maintaining IT systems, including client, server, storage, network, and mobile devices. Key responsibilities include providing hands-on technical support, maintaining accurate asset records, and ensuring the timely resolution of hardware and software issues. The role also involves direct customer support via helpdesk services and contributing to larger IT infrastructure projects.

This is a fully onsite position located in Mountville, PA. Candidates must be within commuting distance.

Essential Duties and Responsibilities :

• Helpdesk Support

Provide first and second-tier helpdesk support, troubleshooting issues related to desktop and mobile devices, printers, and network systems.

Set-up and configure new hardware and software for end users, ensuring systems are operations and fully integrated.

Administer and troubleshoot email services, including configuring new accounts, resetting passwords, and resolving login and profile issues.

Maintain accurate hardware and software inventory, licensing, and contract records.

Administer the repair process or warehouse hand-held devices and printers, including liaising with vendors and maintaining accurate repair records.

Perform basic virtualization administration tasks, including rebooting virtual machines, resource allocation, and troubleshooting.

Assist in installing, configuring, and maintaining network components such as switches, firewalls, and storage devices.

Maintain and support Active Directory, Group Policies, DNS, and DHCP services.

Participate in IT team meetings, contributing insights and updates on system administration activities.

Serve as a backup to the Systems Administrator II, stepping in as needed for critical support.

Education and Experience :

Benefits :

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