General Manager / Hotel Manager

Job Description

Job Description

Mission Statement

We are a service focused and design forward collection of hotels deeply immersed in our communities through authentic hospitality, inclusion and education.

Core Values

We encourage people to be themselves and create honest, genuine and thoughtful experiences

We are passionate about our role within the local community through; education, employment, charity and community partnerships

We create a warm neighborhood place where everyone is welcome

We are daring, we are fun and we are committed to making our industry better ____________________________________________________________________________

General Manager / Hotel Manager

Hotel Greystone, a Salt Hotel is a quintessential art deco lifestyle property, in the heart south beach. At Hotel Greystone, intimate spaces, innovative cuisine and an adults-only, hyperlocal ethos create the perfect conditions for people, art, music, and fine dining to transcend the predictable, and manifest the uncommon.

Position Overview :

The General Manager is responsible for the hotel and all people within it. The General Manager should have a deep understanding of all facets of the hotel business and display a true passion for and dedication to luxury service and excellence.

The General Manager will ensure the highest levels of guest service and guest and employee satisfaction are provided to all within the hotel. This person will function as the primary strategic business leader of the property with responsibility for all aspects of the operation, overseeing all departments of the hotel. The General Manager will ensure Implementation of and compliance with all company procedures, policies, standards and core values. Miami Hotel Leadership Experience preferred

The Job :

Lead, direct and manage all areas of the business, including front office, revenue management, housekeeping, engineering and Food & Beverage. Work as part of a close-knit team who are inspired to do their best work.

Ensure the guest and their needs are at the center of all we do.

Have a solid understanding of budgeting, forecasting, cost control and strategic planning and an ability to work with ownership and management finance to ensure the financial health and success of the business.

Ensure implementation and compliance with all Standard Financial Procedures at the property to protect the cash and financial assets of the property

Ensure implementation and compliance with all Standard Operating in all areas of the hotel.

A strong knowledge of marketing, sales and revenue generation leading to overall profitability.

Serve as primary liaison with hotel owners and corporate entities.

Oversee the physical aspects of the property and ensure all housekeeping and maintenance programs are in place and the hotel is always presented as it should be.

Manage all service contracts for high quality and good value to ensure the hotel runs smoothly

The People :

Identify and recruit new talent and develop management team

Possess & convey strong communication and leadership skills

Ensure all staff are providing highly personalized and thoughtful service and placing the guests needs at the center of all interactions.

Embody Salt Hotels core values and deliver the Salt Hotels experience for guests

Work in a consultative manner with all staff

Ensure a safe, positive and happy work environment aligned with Salt Hotels codes of conduct and core values

The Rest :

Ensure that the business is perceived as a respected, important member of the community

Protect the reputation of the company in a manner that ensures all guests have a positive experience

Operate within local, country and international laws in every respect, especially in those matters pertaining to the liquor license

Always acts in a manner that is in keeping with all local, state & governmental codes and laws and maintains the highest standards of health, sanitation, and cleanliness

Previous experience as a General Manager or Assistant General Manager at a comparable boutique or lifestyle hotel.

Advanced knowledge of hospitality operations, business management, and financial performance.

Salt Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.