Consultant, Site Reliability Engineer

Site Reliability Engineer

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

Nationwide NF Integrated Digital Services is seeking an experienced Site Reliability Engineer to join the Imaging & Workflow team. It's a very exciting time in the IW space as we have many big, key initiatives kicking off in 2025 and more to come in 2026. Applications that this team manages are AWD-NF, Vision, Views, Capture, NRS, URBO.

This role requires a variety of technology skillsets and project leadership :

• Java
• JUnit Testing
• GitHub
• Oracle DB
• Linux / Unix
• Apigee
• Kafka
• Harness
• Rancher
• Modern observability tooling (New Relic preferred)
• Strong analytical and problem-solving skills.
• Ability to troubleshoot and mitigate issues in a complex production environment.
• Effective communication skills for interacting with stakeholders and team.
• Ability to document processes and maintain documentation.
• Strong attention to detail and commitment to delivering high-quality work.

Job Description Summary : If you're enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! The Site Reliability Engineer (SRE) works across teams to build and operate highly reliable systems while minimizing restrictions on release velocity. You'll take a broad view and respond strategically to problems with a focus on reliability and member experience. As an SRE, you'll spend at least 50% of your time developing software to improve observability and reliability. You'll help Nationwide protect our members by ensuring the availability and performance of our critical systems and by ensuring our product teams achieve and maintain high standards of quality and efficiency.

Key Responsibilities :

Reporting Relationships : Reports to AVP, Director, Technology Engineering Manager / Technology Product Manager.

Typical Skills and Experiences :

Education : Undergraduate studies in computer science, management information systems or a related field is preferred.

License / Certification / Designation : Technology certifications or designation are not required, but encouraged (i.e., AWS, Azure, Scripting and Development Languages, Delivery Methods, Security).

Experience : Six years or more of technology experience with system management, most complex system design and using multiple technologies within one or more domains. Proven experience with CI / CD, infrastructure as code and other modern IT practices, with at least five years of experience building and operating complex distributed systems. Experience modifying code and configurations to improve availability, latency and performance with a systematic problem-solving approach coupled with effective communication skills and a sense of drive.

Knowledge, Abilities and Skills : Strong communication and negotiation skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen. Vendor management skills preferred Insurance / financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the Vice President and HR Business Partner.

Values : Regularly and consistently demonstrates the Nationwide Values.

Job Conditions :

Overtime Eligibility : Exempt (Not Eligible)

Working Conditions : Normal office environment. Non-standard or extended work may be required based on project needs. Some travel may be required.

ADA : The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits : We have an array of benefits to fit your needs, including medical / dental / vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.