The Patient Access department has an exciting opportunity for a full-time Patient Registration Representative (Patient Access Representative 1) to work at the UHealth Plantation location. The Patient Access Representative 1 (On-site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers in order to meet or exceed expectations, address concerns, and optimize experience. Perform all on-site patient access registration related functions promptly without compromising patient safety, quality, service levels, and reimbursement. Comply and abide with all established UHealth policies and procedures related to Patient Access and State/Federal regulations. Identify and collect patient's self-pay responsibility including co-pays, deductibles, co-insurances, self-pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics thereby playing a key role in reducing AR, Bad Debt, and Collection Costs by collecting patient's financial responsibility upfront. Perform other duties as assigned based on departmental needs. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Minimum Requirements:
Knowledge, Skills, Abilities:
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Patient Registration Representative • Fort Lauderdale, FL, US
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