Program Assistant, Student Outreach, Advisement and Retention HV-CS-9715

Founded in 1953, Hudson Valley Community College (HVCC) located in scenic Upstate NY is a multi-campus College with locations in Troy and Malta New York. HVCC offers more than 80 degree and certificate programs in three schools : Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM). Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year. The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students. Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY. With more than 80,000 alumni and nearly 1,000 employees, the college and is a catalyst for educational opportunity and economic development in the Capital Region of New York State.

Hudson Valley seeks experienced, dynamic, capable, creative and caring individuals who would like to join our team on the Classified Staff and continue to build on decades of successful service to our community.

Program Assistant, Student Outreach, Advisement and Retention

HV-CS-9715

RESIDENCY REQUIREMENTS : Candidates must have been legal residents of New York State for at least FOUR months immediately preceding the date of the test. Pursuant to subdivision 4a of Sec. 23 of the Civil Service Law, preference may be given to successful candidates who have been legal residents of the municipality to which the appointment is to be made for at least FOUR months preceding the date of appointment.

MINIMUM QUALIFICATIONS : Associate's degree from a regionally accredited or NYS accredited college or High School diploma or possession of a High School Equivalency Diploma and two years of working clerical experience in a position involving public contact or customer service functions in a non-retail setting (OR) An equivalent combination of training and experience as defined by the limits above.

DUTIES AND / OR RESPONSIBILITIES : The Program Assistant, SOAR - Student Outreach, and Retention will report to the Associate Dean of Academic Advisement and Retention or designee and perform the following duties :

• Under direct supervision of the Associate Dean or designee provides basic clerical support for the students, staff and administration of the administrative unit; this position involves performing clerical duties as assigned.
• Answers telephone and e-mails and directs inquiry to appropriate party.
• Provides basic information in response to inquiries concerning unit programs and processes.
• Makes appointments with advisors for students and staff seeking assistance.
• Produces and scans photocopies for unit staff.
• Assists the Associate Dean or designee with departmental forms such as timesheets, travel authorizations, etc.
• Attends departmental and College meetings.
• Orders office supplies and submits work orders.
• Maintains files, both physical and electronic.
• Assists the Associate Dean or designee in program reviews and assessment activities.
• Utilizes MS Office or other standard software to produce correspondence, materials and unit documents.
• Other duties may be assigned.

Position(s) are full-time 40-hours, with an hourly rate of $23.50.

Hudson Valley Community College offers a very competitive benefits package which includes low-cost health insurance as well as a generous leave policy. Tuition waivers for employees, their spouse and children are available.

Visit our Employment Opportunities page www.hvcc.edu / jobs to apply to this search by the close date of November 21, 2025.

Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi-lingual applicants strongly encouraged to apply.

Hudson Valley Community College is an Affirmative Action / Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law