Team Leader
The Team Leader (TL) is responsible for location accountability. These accountabilities include, but are not limited to : bi-weekly productivity reports; monthly audits; scheduling of work force to meet financial goals. TL will ensure all VASCOR and OSHA safety policies are followed. TL will ensure that all QMS processes are followed and understood by all team members. TL will have to evaluate and rectify computer issues with assistance from IT department. TL will ensure that all time cards are accurate and submitted to payroll in accordance with the required timeline. TL is responsible for daily communication with customers. TL position additionally requires conducting vehicle inspections, training employees, conducting studies, and any other activities necessary to meet VASCOR and customer needs. TL may be required to travel to other facilities for temporary work assignment, when business needs dictate. TL will also be required to work split shifts and cover other shifts as staffing needs dictate.
Position Responsibilities :
- Meet income goals - 15%
- With Area Manager, monitor productivity.
- Meet or exceed budgeted goals.
- Monitoring budget cost with emphasis on reduction.
- Make necessary operational adjustments to ensure productivity goals are met on a day-to-day basis.
- Assure standardization of operations activity - 75%
- Accountable for all areas of the operations, to ensure all activities of their direct reports are within the scope of assigned duties.
- Follow up on any individual customer needs, being available to the customer for those needs and reporting back them of status.
- Working with AM, to drive positive changes in processes.
- Work with all employees to ensure all QMS standards are met and within compliance.
- Make damage prevention recommendations to customers - 10%
- Identify process improvement opportunities. Suggest and implement the opportunity changes.
Qualifications :
Essential Skills and Experience :
Education :
G.E.D. or High School Diploma
Training : N / A
Skills :
Communication skills, both written and verbal.Basic to intermediate computer skills using Windows based Word and Excel.Must be able to maintain a high level of customer satisfaction through solving problems for internal and external customers.Attention to detailMust be familiar with the communication process for internal and external customers.Organization and Planning.Self-motivated and able to operate within a team environmentGood interpersonal skillsDecision making and problem solvingUnderstand and able to both give and take direction and act accordinglyLeadershipAnalytical SkillsExperience :
Prior inspection or supervisory experience.
Nonessential Skills and Experience :
Accepts ownership, is accountable, and delivers on commitments.Physical demands and work environment :
The physical and mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
On the job the employee must :
Have natural or corrected eyesight capable of conducting inspections in varying levels of light.Have normal range of hearing, or corrected hearing, to be able to respond to normal workplace sounds including approaching vehicles.Be able to conduct the following activities for the duration listed at minimum :Activity
Duration
Stand
Occasionally
Walk
Frequently
Sit
Frequently
Push / Pull
Occasionally
Twist (waist)
Occasionally
Twist (neck)
Occasionally
Crawl
Occasionally
Climb (work at heights)
Occasionally
Kneel
Occasionally
Bend
Occasionally
Squat
Occasionally
Repetitive Motion
Occasionally
Reach above shoulder level
Occasionally
Reach below shoulder level
Occasionally
Keyboarding / Mouse (scanners)
Frequently
Fine manipulation- finger movement
Frequently
Simple grasping
Occasionally
Must carry / lift loads of :
Lift
Carry
Light (up to 25lbs.)
Occasionally
Occasionally
Moderate (25 - 50lbs.)
Never
Never
Heavy (over 50lbs.)
Never
Never
Mental :
Read and comprehend written wordWritePerform calculationsCommunicate orallyReason and analyzeComprehend directions / instructionsEnvironmental :
May be exposed to excessive noise depending on job location and operations in progressMay be around moving machinery and equipment on a daily basisDepending on work location, may be exposed to marked changes in temperature and / or humidityMay be exposed to dust, fumes, gases, radiation, chemicals depending on the work locationMay be required to drive motorized equipment depending on the work locationPotentially walks on uneven groundMay be required to work in confined quartersMay be required to drive motorized equipment such as golf cart or company vehicleGeneral sign-off : The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.