Top Job
Located in Tualatin, OR
Salary : $12-22 / hr DOE
Bilingual Customer Service Representative- Exciting Opportunity! Join our fantastic client in Tualatin! They are seeking a dynamic individual to enhance their team! Ability to work remotely for TOP PERFORMERS!
This is an evaluation-to-hire opportunity!
Duties :
- Provide exceptional customer service support to clients and vendors
- You will provide answers to questions and provide resource information as needed
- Responsible for gathering detailed information, running verification checks, certificate of insurance tracking, W-9 verifications, and other pre-registering duties
- Answer phone calls, assist all callers with setting up profiles, updating membership subscriptions, and collecting any data needed for their account
- Follow-up with clients who have left messages, subscriptions that need updating enrollment verifications
- Respond to customer emails and chats in a professional and friendly manner
- Communicate with customers via phone, email, and chat
- Provide knowledgeable answers to questions about product, pricing, and availability
- Data entry in various platforms
- Additional duties assigned as needed
Knowledge, Skills, Abilities :
2+ years of customer service experience - ideally in a call center or similar setting.Bilingual fluency - ability to communicate clearly and professionally in English and another languageExcellent communication skills - active listening, clear speaking, and professional writingStrong interpersonal abilities - you're comfortable giving and receiving feedback and love working toward goalsTech-savvy - confident using MS Word, Excel, Outlook, and navigating multiple systemsPolished phone etiquette - you make every caller feel heard and valuedOrganized multitasker - juggling priorities and meeting deadlines is second natureProblem-solver mindset - you think on your feet, make smart decisions, and set priorities effectivelyHigh school diploma or GED requiredPay : $20-$22 / hr. DOE
Schedule : Monday-Friday, 8 : 30 am-5 pm
How to Apply :
Complete an online application at expresspros.com and submit it to the West Tualatin office.Send your resume to westtualatinor@expresspros.com.Call and speak to one of our Recruiters at 503.612.1800.#1939OS
Express Office : West Tualatin
8100 Southwest Nyberg Road
Suite 290
Tualatin, OR 97062