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Patient Care Coordinator-The Smile Spot
Patient Care Coordinator-The Smile SpotThe Smile Spot Children's Dentistry & Orthodontics • Southbury, Connecticut, United States, 06488
Patient Care Coordinator-The Smile Spot

Patient Care Coordinator-The Smile Spot

The Smile Spot Children's Dentistry & Orthodontics • Southbury, Connecticut, United States, 06488
20 hours ago
Job type
  • Full-time
Job description

Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.

Benefits : Medical, Dental, Vision, Short-Term / Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time.

Full-Time Hours : Monday–Friday : 8 : 30 am–5 : 30 pm, with select Saturdays 8 : 30 am–2 pm.

WHO WE ARE

The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships.

Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable.

Visit our website : https : / / southburypediatricdentist.com / to learn more.

WHO WE ARE LOOKING FOR

  • A friendly and professional individual with strong communication skills.
  • Reliable and committed team player who arrives on time and ready to work.
  • Time management skills to prioritize tasks and ability to multitask.
  • Someone who enjoys helping families and creating positive experiences.
  • Someone who thrives in a fast-paced work environment.
  • Someone with strong organizational skills and attention to detail.
  • Familiarity with office equipment and printers.
  • Proficient computer skills including use of Microsoft Office applications.
  • Experience in dental or medical administration is a plus (but not required).
  • Deliver exceptional customer service to help families feel valued, informed, and supported.
  • Collaborate with our team to develop and implement patient satisfaction initiatives.

RESPONSIBILITIES

  • Welcome patients and families warmly upon arrival and ensure a positive first impression.
  • Check patients in and out, verify insurance, and maintain accurate demographic and billing information.
  • Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries.
  • Ensure accurate processing of charges, payments, and financial arrangements.
  • Communicate with clinical staff to maintain smooth patient flow and minimize wait times.
  • Maintain confidentiality and follow office policies while following HIPAA guidelines.
  • Assist parents with completing dental forms, consent documents, and electronic records.
  • Provide support to the administrative and clinical team as needed.
  • Comfort working with children and families from diverse backgrounds.
  • We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun!

    The Smile Spot participates in E-Verify.

    PIaeba54da5ac2-30511-39153177

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    Patient Care • Southbury, Connecticut, United States, 06488

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