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Research Assistant/ Front Desk (Spanish/English Speaker)
Research Assistant/ Front Desk (Spanish/English Speaker)D&H National Research Center • Margate, FL, US
Research Assistant / Front Desk (Spanish / English Speaker)

Research Assistant / Front Desk (Spanish / English Speaker)

D&H National Research Center • Margate, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : 20-24

Job Summary :

The Research Assistant / Front Desk Coordinator plays a dual role, providing essential support to the clinical research team while managing front desk responsibilities. This position requires excellent communication, organizational skills, and the ability to multitask in a clinical environment. The ideal candidate will be professional, detail-oriented, and passionate about healthcare and research.

Key Responsibilities :

Front Desk Duties :

  • Greet and check in all patients, visitors, and study participants.
  • Answer phone calls, route inquiries appropriately, and relay messages to staff.
  • Schedule appointments and maintain accurate calendar of study visits.
  • Collect and verify patient identification when applicable.
  • Maintain the cleanliness and organization of the front lobby and waiting area.
  • Handle incoming and outgoing mail, faxes, and deliveries.

Research Assistant Duties :

  • Assist coordinators with participant recruitment, screening, and follow-up.
  • Prepare and assist with maintaining regulatory and study-related documentation.
  • Collect and enter participant data accurately into electronic data capture systems (CTMS).
  • Assist in preparing study kits, source documents, and laboratory requisitions.
  • Escort patients to exam rooms and assist with basic vitals if trained (optional).
  • Coordinate with labs and courier services for sample pick-up and processing.
  • Assist with maintaining study supplies and inventory.

    • Required Qualifications :

  • High School Diploma or equivalent (Associates or Bachelors degree preferred).
  • Minimum of 1 year of experience in a clinical, research, or healthcare setting.
  • Bilingual (English and Spanish or Haitian Creole) preferred.
  • Proficient in Microsoft Office (Word, Excel, Outlook) and able to learn EDC systems.
  • Strong interpersonal, written, and verbal communication skills.
  • Ability to maintain confidentiality and adhere to HIPAA and GCP guidelines.

    • Preferred Skills :

  • Familiarity with clinical research protocols and terminology.
  • Experience with electronic medical records (EMR) or clinical trial software.
  • CPR certification and / or phlebotomy experience (a plus, but not required).

    • Working Conditions :

  • On-site, Monday through Friday (occasional weekends based on study needs).
  • Sitting, standing, and walking throughout the day.
  • Must be able to occasionally lift or move supplies up to 25 lbs.
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    Front Desk Assistant • Margate, FL, US