Supv,Student Success- CASA

Supv, Student Success

The Supervisor of Student Success is responsible for recruiting, hiring, training, supervising, and evaluating student employees and tutors. Duties include managing job postings and hiring processes, overseeing schedules and timesheets, conducting performance evaluations, and maintaining strong communication to support employee success.

This role collaborates with departments and individuals across campus to strengthen student support services, build partnerships, and coordinate interventions that promote academic achievement. The position also oversees Accessibility Services, meeting with students to determine accommodations, ensuring ADA compliance, serving as a liaison with faculty, and educating the campus community about accessibility.

Additional responsibilities include developing and delivering a CRLA-certified tutor training program, evaluating program effectiveness through data collection and analysis, and adjusting services to address student needs. The Supervisor of Student Success manages all tutoring services, including the Embedded Tutor Program, virtual tutoring platforms, and one-on-one student support, while working closely with faculty to enhance academic resources.

The position contributes to campus-wide initiatives that improve climate, culture, and student outcomes by serving on committees, leading projects, and representing CASA at events, orientations, and workshops. Budget management and grant-seeking are also key responsibilities to sustain and expand services. Overall, this role plays a central part in optimizing student success, strengthening wrap-around services, and fostering an inclusive and supportive learning environment.

Thank you for your interest in employment at The University of New Mexico-Taos. The University of New Mexico-Taos, one of the four branch campuses of the state's flagship institution, UNM. UNM-Taos is a comprehensive community college serving the region from "cradle to career" with an award-winning early childhood education and care center; pre-college programs including high school equivalency, dual enrollment and early college; vocational and technical courses and short-term certificates; associate degrees in ten programs; transfer and articulation to four-year institutions in New Mexico and surrounding states, career readiness, adult basic education, and lifelong learning opportunities.

Located approximately 130 miles north of Albuquerque, UNM-Taos is the only college within a 50-mile radius. Nestled between the Rio Grande, Sangre de Christo Mountains, and the ancestral lands of the Taos Pueblo, we are tightly connected to the unique rural, multicultural, and historically rich communities we serve and as such, UNM-Taos epitomizes the term "community college".

UNM-Taos serves over 1,100 students from a service area including the counties of Taos, Rio Arriba and Colfax, and the Pueblo Nations of Taos and Picuris. The UNM-Taos student body is representative of its communities, with 52% Hispanic and 9% Native American enrollment in fall 2020, making it one of the most diverse student bodies in the state. Our student population is comprised of non-traditional and first-generation students. UNM-Taos is the recipient of several federal grants including three TRIO programs (Upward Bound Math & Science, Student Support Services, and Veterans Upward Bound), Hispanic Serving Institution (HSI) grants including Title V and Title III : Part F STEM, USDA NIFA and LIFT, and most recently, a National Science Foundation (NSF) grant. About 80% of UNM-Taos alumni remain in the area and provide valuable contributions to the region's intellectual life, economy, cultural community, and primary industries including healthcare, tourism, and construction.

The last decade at UNM-Taos has seen transformative and remarkable growth. From state-of-the-art facilities to future classroom renovations, a nationally-accredited nursing program, award-winning Early Childhood Education and Care program and learning lab, and the rising reputations of the Natural Resources Management, and Film and Digital Media Arts programs, meaningful collaboration with the community focused on scholarship, internship, and workforce development, UNM-Taos' roots are spreading deeper and stronger every year.

Drawing on nationally recognized and research-based practices, such as Guided Pathways, UNM-Taos is committed to academic excellence, which starts with professionals who advise, instruct, and support students in achieving their educational and career goals. In this way, our campus promotes an environment of learning, encourages a growth mindset, and prioritizes continuous improvement both inside the classroom and outside the classroom with a commitment to mentorship and professional development opportunities for our faculty and staff. UNM-Taos professionals draw on high impact practices that increase inclusion and equity such as culturally relevant pedagogy, teaching to learn, and creating a sense of community and belonging college-wide.

What makes UNM-Taos special is our shared commitment to student engagement, learning, and success as defined by each student, whether that is transferring to four-year programs, entering the workforce, gaining new skills to change career paths, or personal enrichment. UNM-Taos provides academic and social supports and wrap around services to promote equitable outcomes for our students.