Overview
The Care Team Assistant Manager is a Caregiver / Med Passer, who is also responsible for arranging staff coverage for the care team department based on established guidelines under the direction of the Care Team Manager. The CTM Assistant records absences in scheduling software and secures replacements as needed. The CTM Assistant must have excellent organization, problem solving, and customer service skills.
What you'll gain
- Referral Bonus – Earn a bonus each time we hire a new team member referred by you.
- Flexible Scheduling – Partner with your manager to create your ideal schedule.
- Full-time – Ideally the shift is 12 : 00 pm - 8 : 00 pm, but this may vary based on scheduling needs. Must be available for all shifts if needed.
- Tuition Assistance – We invest in our team members' development to promote within. Share your career goals with us!
- Leadership Support – Resources, training, and guidance to be successful in current and future roles.
- Collaborative & Inclusive Work Culture – We value all team members' experiences and backgrounds and listen to ideas to improve.
- Positive Impacts – You'll make a difference by helping seniors live life on purpose.
Responsibilities
Under the direction of the Care Team Manager, maintain the schedule for the care team department ensuring vacant shifts are filled to meet staffing requirements.Be on-call at least every other weekend to take call-offs, including after regular business hours. If unable to fill a shift, you may need to cover the shift yourself in the community.Support and maintain effective and positive communication and working relations with team members and managers.Communicate clearly and effectively over the phone, in person, and in writing with caregivers and members of the management team.Manage recordkeeping to ensure staffing in accordance with established standards, including management of call-offs, replacements, and attendance.Maintain records related to time off requests, approvals, denials, tardiness, and missed punches in accordance with established procedures.Daily correction of missed caregiver punches and tracking of missed lunches / breaks.Provide care to residents or pass medications per the direction of the Care Team Manager.Qualifications
High school diploma or equivalent required.Caregiver Med Passer, and Caregiver Lead experience.Experience in a healthcare environment. Staff scheduling or similar experience a plus.Strong organizational skills and the ability to work independently and adapt to changing situations as daily labor management changes.Ability to organize and maintain accurate electronic and paper filing systems.Knowledge of personal computers and related applications.Ability to identify and efficiently solve problems in a timely manner.Must be reliable, dependable and display a professional disposition.Excellent interpersonal and customer service skills required.Ability to understand written and oral instructions.Ability to communicate clearly and maintain effective working relationships with team members and managers.Ability to be flexible, patient, and attentive to details.Ability to maintain confidential information.401(k) with Company MatchPaid Time Off and HolidaysCompany-Paid Basic Life InsuranceVoluntary Short-Term DisabilityCompany-Paid Long-Term DisabilityHealth Reimbursement Account / Health Savings AccountFlexible Spending AccountsEducation assistance – up to $5,000 per calendar yearReal-time Access to Earned WagesEmployee Assistance ProgramBenefits vary by full-time, part-time, and PRN status.
Hiring process
Step 1 : Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you.
Step 2 : Phone Screening (20 minutes) These quick introductions help us learn more about your career goals and see if New Perspective is a good fit.
Step 3 : In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You'll also get to ask us questions, tour our community, and meet some of the team.
Step 4 : Job Offer If the role and community seem like a good fit, we'll reach out with a job offer. Job offers may even be made at the time of your interview!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
J-18808-Ljbffr