Food Runner - Hiring Immediately

Food Runner

$9 / hr + tips Paid Time off (FTE), Discounted Staff Meals on Shift

JOB TITLE : Food Runner

STATUS : Regular, Exempt

DEPARTMENT : Front of House (FOH)

SUPERVISOR : General Manager / Assistant General Manager / Service Managers

We Lead With Intention

Pearl & Law Hospitality, founded by Biplaw Rai and Nyacko Pearl Perry, is the home of Comfort Kitchen—recognized as Best New Restaurant by both Boston Magazine and The Boston Globe, named one of the Top 50 Restaurants in America by The New York Times, and nominated for Best New Restaurant by the James Beard Foundation.

Our restaurants are rooted in creating deeply intentional dining experiences that bring people home to themselves and to one another. We honor the roots, stories, and daily life that shape our food, our team, and our spaces.

SUMMARY

Food Runners play a crucial role in delivering a seamless, elevated dining experience by ensuring dishes reach guests quickly, accurately, and beautifully presented. They serve as the communication bridge between the kitchen and the dining room, supporting servers, maintaining table standards, and protecting the flow of service.

This position requires a sharp eye for detail, strong awareness of timing, and the ability to work with urgency while maintaining a warm and professional demeanor.

GENERAL EXPECTATIONS

• Act with professionalism, intention, and integrity in alignment with Ama’s mission and values.
• Deliver food to guests with grace, accuracy, and confidence, ensuring a polished presentation.
• Maintain composure and efficiency during high-volume service.
• Communicate clearly and respectfully with BOH and FOH teams.
• Uphold Ama’s standards of hospitality, cleanliness, and teamwork.
• Anticipate guest needs and support the service team wherever needed.
• Embrace a solutions-oriented, positive attitude throughout each shift.

DUTIES & RESPONSIBILITIES

Service Execution

Coordination & Communication

Cleanliness & Organization

Guest Care

Physical Requirements

QUALIFICATIONS

1 year of experience in a high-volume or full-service restaurant preferred, but not required.

COMPENSATION & BENEFITS

Hourly Rate

Tipped position, paid in accordance with Massachusetts Tip Law and the restaurant’s payroll schedule.

Paid Time Off

Additional Benefits

COMMENTS

This job description outlines the key responsibilities of the Food Runner role but is not exhaustive. Duties may evolve based on the needs of Ama and its leadership. Flexibility—including nights, weekends, and holidays—is essential.