Enterprise Account Manager

Enterprise Account Manager

The Enterprise Account Manager is responsible for creating and implementing effective account plans in enterprise class F500 type accounts.

• This position partners with sales and executive leadership on strategic new and growth accounts. Primary responsibilities include : successfully acquiring and developing enterprise accounts;
• building professional relationships with key executives at all levels; identifying short and long-term revenue opportunities;

exceeding assigned revenue objectives; and maintaining high levels of customer satisfaction.

What you’ll be doing :

Research, qualify, and prioritize new business opportunities in a defined set of accounts, while successfully executing account acquisition plans.

Gather information on the client’s business processes, critical success factors, and competitive standing through a proactive consultative sales approach.

• Develop business relationships at all levels of the client organization.
• Work closely with Strategic Account Associate to set tactical and strategic plans for the accounts.
• Develop a complete understanding of each account including divisions, business units, organizational charts, purchasing process and decision making hierarchy.
• Accountable for meeting or exceeding assigned sales objectives and revenue quotas, maintaining existing and building new revenue within named account base.
• Structure presentations, offerings, and contract negotiations (e.g. MSAs, Pricing Addendums, etc.) that move the customer toward purchase.
• Maintain contact with the customer, resolve problems, and seek additional opportunities to meet needs.
• Create and maintain accurate account plans and reviews with the client and senior level management.
• Manage administration by ensuring the following processes are being completed : CRM, Pursuit Drills, Loss Interviews, Client Business Reviews, Etc.
• Collaborate with internal resources to share information and coordinate sales.
• Earn the status of a "Trusted Advisor" in the eyes of the account.
• Understand the products, territory, accounts, industry, marketplace, business plan, objectives, business drivers, initiatives, requirements and factors critical to success.
• Work with the marketing group and support team to implement marketing plans.
• Accurately forecast account sales and maintain pipeline opportunity reports and CRM.
• Other duties as assigned.

What we’re looking for :

• Minimum of 8-10 years (10 12 years highly preferred) years developing enterprise class accounts.
• Extensive work experience in navigating all levels of enterprise class accounts.
• Ability to deal well with stress and difficult situations where desired results and outcomes must be achieved.
• Strong business acumen and executive presence.
• High level of verbal communication skills.
• Strong management, organizational, decision-making, and presentation skills required.

Bonus Points :

MBA preferred.

Education :

Bachelor’s degree required.

Travel :